Surface Inn Brooklyn

"I just needed a decent, clean room to stay the night in Brooklyn for a songwriting/music trip for 24 hrs. This hotel fit the bill for me. Not expensive & a clean, comfortable room. Would recommend though the neighborhood could make some feel a little insecure. I'm used to that gritty feel of cities like Oakland, Philly & Baltimore. I had no issues at all."

"Great hotel and great price. I’m staying here with my husband until my apartment gets renovated. Everything seems clean so far customer service seems good so far as well, my only complain is no coffee machine in room . No roaches in sight"

"My experience a this place was okay. My friend and I came from a roadtrip so our standard was very low and we were happy with any place to stay basically. The price was okay for what we got. Pos: room was spacious, bed was comfy, bathroom was not to bad - everything you need for one night. Neg: the receptionist was not very helpful with any questions we asked. Also, when you walk in there's only notes and signs about which things you'd get fined for and what is not allowed.. not very welcoming. The walls are very thin and we got woken up by the very noisy cleaning staff or whatever was going on in the hallway. Considering that this was (even though we paid 100$ for the night) the cheapest option in NYC it was alright."

"TOO MUCH ROACHES. Before coming here i haven’t seen a roach in 3 years so seeing multiple roaches for the first time in that long frustrates and terrified me. I am completely scared of bugs. Every time i turn around there’s different roaches everywhere in the room. I called the front desk to see if they had bug spray they said no but they can change my room. I accepted the offer to change my room and still no difference. There was roaches everywhere in the next room. I had to Gopuff roach spray to spray around everywhere in my room at 1AM. I even stayed up the whole night making sure no roaches were going into my bags or suitcases even though there wasn’t any food in there. Yea i Nobody should be paying $100 for a hotel that’s infested with roaches"

"I didn’t stay here. I walked in my room and immediately walked out. The entire hotel smelled like cigarettes. Per policy, you have 20 minutes to receive a refund after checkin. When I walked back downstairs, the receptionist was nowhere to be found. It’s how they scam you. The best part- the receptionist made me call Hotels.com to receive my refund and lied about their phone number for Hotels.com to reach them. While trying to get a refund on my room, I watched a man literally smoke a cigarette in the LOBBY of this “non smoking hotel”. I rarely write reviews, but this place was atrocious. Everyone that works here are rude and malicious. Do NOT book a room here."