Sleep Inn & Suites West Knoxville

"Stayed overnight in a king bed room, I like how the sink and vanity is separated from the bathroom toilet/shower. And the bathroom has a fan. Room has a microwave and a fridge. Large truck friendly parking, walking distance to Weigel's, Cracker Barrel, and other restaurants and stores. Nice walking on the side road for exercise. Hot breakfast sausage, eggs, bakeries etc. Clean hotel, friendly staff, and nice price."

"This hotel is the epitome the phrase, "Putting lipstick on a pig." I truly would like to see the condition of this hotel prior to its renovations. But honestly, give in another few years, and it would certainly be history repeating itself, again. The check-in clerk was of very little help. She made claims that everything was locked away (namely, an extra blanket and eating utensils). I'm diamond elite and wasn't acknowledged for being so. I asked for a late checkout. She offered an additional hour. I advised that I am diamond elite and requested the additional two hours, and she completely ignored me. The room itself has upgraded furniture. However, it is VERY evident that the property is not well taken care of. The corners by the tub and near the AC are FILTHY! The bathroom has a strong, moldy odor. The floors aren't swept or mopped! Just really NOT impressed! Furthermore, the AC unit is new but is either locked at a certain temperature... Or doesn't work well at all. I set it to 61 degrees, the lowest it would go, and at no point did the room get cool! The only positive take away is that the bed isn't uncomfortable and the pillows are pretty good. That's it. I will never return and I would not recommend! PS the tub backed up with water as I showered, too."

"This is a nice place. Multiple good restaurants within walking distance. Everybody I spoke with was super friendly and accommodating. Cold AC, good water pressure. Fridge works and room looks modern. No smoke or animal smell, no bugs, no creepy stains on the sheets or towels. It's not perfect, and the price reflects that. It is comfy and clean. My one complaint is the 25 year old tv wouldn't connect to my phone."

"Y’all, the rooms were so clean the bathrooms were literally sparkling/reflective. Yummy hot breakfast, comfy beds. This is the first time on a trip my bf and I were able to knock out and sleep as well as we do at home. PLUS, they were incredibly accommodating and kind to our service animal. There’s a Dunkin and cute Tea Room outside, a walking path, etc. 15 or so to city center. Quiet and safe area. 10/10."