Rick McGill's Toyota Service

"I am disappointed that the on the Jeep I bought there the power lock on the front right passenger door does not work and I feel they should have pointed that out to us. We realize they had us sign a paper saying we agreed to buy the Jeep "As Is." Before we agreed to buy the Jeep, the Sales Manager pointed out work that had been done to make the Jeep safe. I even ask if they were aware of any known problems with it. Just as soon as we got home, we noticed that door would not lock as it should. I immediately called our salesman and told him about it. I expected that if they didn't realize the door lock was broken, the dealership would offer to repair it. Especially since it appears the part that might fix it is not that expensive. Seems to me, that would show you appreciate our business. Instead, I was told by more than one person there that they are sorry we feel this way! Therefore, we cannot recommend this dealership and will tell our story to friends and family. Please let us know if someone up the line with this company decide they want to make this right."

"Very great customer service. The sales rep was very helpful Great at his job. He went Above and beyond. Help us find exactly what we wanted in the price range that we needed and helped us workout a deal that was what we wanted.Very pleased Pretty sure his name was Aaron.But I'm bad with names. Very friendly outgoing. Help Us find the vehicle that sued us best. Thank you so much. We will definitely recommend this place to our family and friends. So friendly outgoing helpful. Everything you would think that a salesman should I be think that salesman should be rewarded for doing his job well at least. Anoging that he did a Amazing job, thank you. Thank you, thank you. We will enjoy the vehicle and amazing Warranty that they offer on their vehicles thank you so much"

"We had an amazing experience here. Aaron did a fantastic job helping us find our dream car and he went above and beyond to serve us. I highly recommend Aaron as well as the dealership as a whole. We looked at several other dealerships, but this one was, by far, the dealership with the best customer service and they provided us with very detailed information about the car we purchased."

"Since 2015, Rick McGill Toyota's service has been invaluable to me. Throughout multiple car leases over the past eight years, I initially chose them, and I'm so grateful that I did. I was able to lease a car to be ready for my mom when she moved to the area in 2015, and we handled everything over the phone. Her perfect car awaited her at the dealership when we arrived. For years after, I happily interacted with Doug, a true professional who has since retired (congratulations, Doug!) and currently with the amiable and very helpful Jeremy. Both have provided consistently comfortable, caring, and professional customer service. The whole sales team ensures satisfaction with your buying or leasing experience. The individuals at the dealership are a pleasure to interact with, creating a welcoming atmosphere. I highly recommend them for their great service and great people."

"So far so good. We have only had the car for several days. The purchasing process was as good as I could have expected from trade in to final deal. The car we purchased was for my wife as primary driver. Jeremy Williams was courteous and friendly and answered all of my questions from the onset of this purchase, beginning with just driving on the lot and leaving; to the purchase of the vehicle, explaining all of the advanced technological features on the car. All, is not accurate, at least the first session of explanations was presented in a very understanding way to my lovely 76 year wife. Again, no question went unanswered. So far a commendable place to do business. Hopefully, the service department and follow up training appointments will be just as admirable."