Discount Tire 238 Hamilton Crossing Drive, Alcoa, TN 37701

"I have been less pressured to buy time shares than tires. This used to be a great place to buy tires. They are still quick and do good work but it’s turned into a high pressure sales pitch for everything. There are plenty of other places to buy tires. I feel like I’m unsure if the tires they are selling me are the ones I need or the ones they get a bonus for selling this month."

"I had an appointment for 2/7 to have new tires installed. Well I took my car to get in an alignment and afterwards I stop by discount tire to see if they can put my tires on today. Not only did they put them on today 2 days early but they did it all within an hour. These guys are great. I just love this company."

"Outstanding customer service! Friendly and professional staff. The whole transaction from purchase to install took about 30 minutes. I would highly recommend. I have been purchasing tires from America’s Tire/Discount Tire since 2014…there’s no reason to go anywhere else. The follow up with rotation and (if needed) repairs has always been very dependable."

"Called last minute before a possible snow storm and spoke with Mike, he was able to get my car in and out in under 45 minutes so I could make it to work in time. Everyone was so polite and professional, and obviously quick. Even told me about my lug nuts being over torqued by the last person to handle my wheels. 20/10 service, they have a happy customer for life now."

"I had great service this time around! Brandon called and checked up on me and it just so happened that I needed new tires. I always buy Dunlop but was unable to purchase my tires "anywhere" I hope they are just pulling the tires for a short time to come up with a better product. I ended up with Goodyear Assurance Weather ready. So far no complaints. 5 stars for the noise level (there is none). 5 stars for driving in the rain. 4 stars for cornering at higher speeds. Dunlop takes the cake on the cornering. I can't rate sleet or snow yet because it's still hot out. Ben helped me when I stopped in. He was very knowledgeable, answered my questions, helped me look up some new rims for a future purchase and had a great attitude. I set up an appointment and they finished under an hour. The only thing I recommend doing is to make sure your tires are in the back if you want to take them with you. I wanted my 2 front tires and none of them were in my car. Yeah, I could have went back in but decided to let it go. All around good service."