Petco
630 Brandon Avenue Southwest, Roanoke, VA 24015
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
630 Brandon Ave SW, Roanoke, VA 24015, United States
About the Business
Petco is a renowned pet store located at 630 Brandon Avenue Southwest in Roanoke, Virginia, United States. With a wide range of products and services for all types of pets, Petco is a one-stop shop for all your pet care needs. From premium pet food to toys, accessories, and grooming services, Petco offers everything to keep your furry friends happy and healthy. Visit us today and experience the unmatched quality and customer service that Petco is known for.
Reviews
"The manager was called to clarify a question, and she seemed annoyed to have to come to the front to answer it. Also, they don't have expiration dates on the topical cat treatments, yet those items are non-refundable."
"Staff is always kind and helpful, when the store is open. Petco is the only store in town that carries the dog food we need. With my spouse and I both on a 9-5 work schedule, the short, unpredictable store hours are making it very difficult to obtain food for our 3 dogs."
"Manager of this store is extremely rude! My mom placed a mobile order here for me to pick up because she was unable to go out. I told the cashier working (an older lady) i was there to pick up my order. She tells me it’s not there and tries to dismiss me. I tell her no maam it should be here, she continues to deny me and then states there’s a long line behind me like i’m bothering her. She directs me to the manager who also tries to cut me off mid sentence and tell me my order isn’t there. I told her my name as well as my mother’s and she still tries to tell me neither names were in the system. After a while of back and fourth she finally reads off my moms name and tries to tell me that’s not the name i gave her the first time because she simply realized she was wrong and made a mistake. After her arguing and them trying to shew me aways turns out my order WAS THERE!!! she just didn’t want to bother looking into it. the employees here seem very brainless and weak minded. will not be returning…"
"This Petco location has the absolute BEST FRIENDLIEST & HELPFUL staff. I've never used their grooming services but I've been buying Betas and cat items for many years. The woman who is usually at the registers is one of my favorite employees in retail sales. Also...their fish are healthy and lively, clean etc. Many of the betas I've purchased over time have lived over 5 years."
"I ordered a 75 gallon Aqueon 48" x 18" Aquarium online for 50% off for pickup only. It was the easiest pickup I've ever had, and gives me a huge habitat to exceed the 600 sq inch minimum for hamster. The cashier helped me and my husband load it, and she was tiny. My husband and I pushed it in and moved the seats forward, and she helped wedge it into our small Toyota Camry but it fit!! She was awesome and friendly. Petco in Roanoke did an awesome job, because your employee on Saturday 3/11/2023 about noon was awesome!!"
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