David Word Automotive Inc

"I've been taking my European performance sedan to David for the past two years, and I have only good things to say about the fellows in the shop, their integrity, and their work. Thanks David!"

"The best shop in town for European Cars! We took our vehicle to three previous shops that specialize in European vehicles, and they couldn’t seem to find exactly what the problem was. Highly recommend, great service."

"I was referred by a mechanic I trust who said you may be willing to do the work. I called ahead and had my car towed there after you assured me you would be able to take a look at it. The tow truck company ripped my bumper off, and you called me at 7:23 AM to tell me it was too damaged for you to work on. It’s understandable that you’re not willing to do the work. It had some vandalism prior to the bumper being ripped off. I just wanted to see if the brakes could be fixed so I could repair the rest of it. But you called me before normal business hours, and were extremely rude. When I called you back to let you know what the status was, and that I had to get my insurance involved, you were more rude. You said it needs a scrap heap and hung up on me. No worries, the tow is already scheduled as I type this. Clearly you’re doing well enough that polite customer service is not a concern for you. I‘ll pass that on, and I’ll pass on future business with you."

"Easy-going and personable staff but are misleading with their estimates. After we had already verbally agreed on a price, setting up an appointment, making arrangements to drop off the car, and taking time off work, they upcharged me by 60% for major maintenance, and 40%, for routine maintenance, causing a lot of confusion, back-and-forth conversations, and ultimately a big inconvenience. Really nice people but a headache to deal with."

"David Word Automotive is the best mechanic I’ve ever experienced. They do quality work, they’re honest and transparent about what is needed with your car and how much it costs, and they have fantastic customer service. I had bad luck with 3 nails in the same tire over 2 months. The second required a new tire. The third was only 2 weeks later. They felt bad and went out of their way to file for the warranty for the tire. They kept me informed along the way and sent me the refund check in the mail. On many occasions my wife has picked up our vehicles during the day while I’ve been at work, and they have picked her up to and from so she didn’t have to walk or use an Uber. I can’t exaggerate the upstanding quality of business. Finding a good mechanic can be an uneasy process. David Word is exactly what anyone would want and more."