Mercedes-Benz of Richmond Service Center
8225 West Broad Street, Richmond, VA 23294
Location & Phone number
8225 W Broad St, Richmond, VA 23294, United States
About the Business
Mercedes-Benz of Richmond Service Center is a leading car repair and maintenance facility located at 8225 West Broad Street in Richmond, Virginia. Our expert technicians are dedicated to providing top-notch service for all Mercedes-Benz vehicles, ensuring they run smoothly and efficiently. Whether you need routine maintenance, repairs, or genuine Mercedes-Benz parts, our service center has you covered. Visit us today and experience the exceptional service and quality care that Mercedes-Benz owners deserve.
Photos
Hours open
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"We did not realize that they scheduled service recall appointments without ensuring they have the part on hand. I guess that's why Cristina made the comment that we haven't been serviced here in four years when I asked her how we can ensure the part will be saved for our automobile. Hopefully, we can get scheduled soon and get everything completed."
"Horrible customer service all around. Instead of checking what I asked for a diagnostic, I was told treated rudely all around on top of my car not being service properly."
"I appreciate Christina Breault (Assistant Service Manager) and all were great and professional to work with. Highly recommend Mercedes-Benz of Richmond for any and all service needs. We talked through alternatives and moved forward in the most efficient and cost effective repair and time. Christina has surrounded herself with a very professional group who take care and look after the clientele. Thank you all. Donghui"
"I paid $185 for my car to come out worse than when I took it into the shop."
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