DTLR
3121 Mechanicsville Turnpike, Richmond, VA 23223
Hours open
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 5:00 PM
Photos
Location & Phone number
3121 Mechanicsville Tpke, Richmond, VA 23223, United States
About the Business
DTLR is a popular clothing and shoe store located at 3121 Mechanicsville Turnpike in Richmond, Virginia. Offering a wide selection of trendy apparel and footwear for men, women, and kids, DTLR is a one-stop shop for all your fashion needs. With a focus on urban streetwear and athletic brands, DTLR is the go-to destination for those looking to stay stylish and on-trend. Visit us today to shop the latest styles and accessories in a welcoming and vibrant store environment.
Reviews
"If I could give it 0 stars U would. Endings seemed to busy standing around talking to all you if you need any help. A lot of young people with No personality. Or Professionalism. Disappointing. I'll shop online"
"I really like DTLR. They have a great selection of clothes for women and men, they have a great shoe selection in all sizes... however, I do have 2 issues with this location. 1 is the employees. Ive gone around 6pm every time so I typically encounter the same group of people and not 1 of them looks like they ever smile. Help isn't really initiated and when its given, it's kinda what do you want, here you go. Don't get me wrong, they're not mean. They're not really rude, they're just not friendly and you kinda feel like you're bothering them. Please remember, I've only encountered a shift that's made up of the same employees each time I've been so I can't speak on on the CS provided by any other possible shifts/employees that might work earlier in the day. The female security guard was super cool though. Very friendly and funny. 2nd thing is just the hours. Closing at 7 is early. By the time I get off, get home, deal with the kids and then can finally run up there, its closed. Even just another hour would probably benefit a lot of customers, but I realize 7 is when almost all DTLR stores close until you get closer to the beach, and those are open until 9pm, I believe. In all, a great store with lots of great stuff for men/women/kids, so/so hours, and an efficient yet not overly welcoming shift of employees."
"Don't bother calling them, they WILL NOT answer the phone. I would give them ZERO STARS but without a rating I wouldn't be able to publish this review."
"Store had Organized layout...current clothing & shoe trends..Security on duty but felt welcoming. Staff were busy Tidying up & putting out stock."
"Bad customer service. They were out of a size that I needed, and when I asked about the other DTLR in the area she says "um, I'm pretty sure they're out too". Hmm.. most stores I go into and they dont have what I'm looking for they usually look in their system at the other branches to see if what I'm looking for is available. This young lady acted like I was bothering her when literally all of the employees were standing in a circle gossiping. Love the store, I always come here and spend $$$. Always so clean and put together but today this annoyed me to my core. Could be the holiday shopping that has me irritated."
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