Manassas Auto & Tire

"Quality of service was great but not happy with a diagnostic charge for a code I received. The problem was low in oil. I understand the need for a diagnostic check but I had the issue corrected at the business. I did not get a diagnosis and leave without correcting the problem. Turned out to be a 250.00 oil change. Especially since I am a repeat customer that has brought 2 different vehicles in multiple times in January. If other businesses operate the same way I will be back because your service folks do a great job. If I find a business that operates differently probably won’t be back."

"Do NOT bring your vehicle here. You can take your vehicle to any other place surrounding this business. This is a literal scam/joke of an auto shop or whatever they claim to be. I took my vehicle there for a quick 10 min safety inspection. My vehicle is in top shelf prestine condition. I had zero concerns for a failed inspection since I have never failed an inspection and know my baby is in excellent condition. I waited for 35 mins for them to pull my vehicle up with a failed sticker. The reason: License plate lights not being halogen. So my current lights are better with more illumination and more visibility. I have never been rejected for that ever in the 8 years that I've owned my vehicle. I took my vehicle to anothor auto shop literally next door and passed in 10 minutes. Oh yeah while I was waiting a customer brought her vehicle back for repairs that she had done on her car and they completely destroyed her rear defrost They were trying everything they could to get out of their repairs They did not even apologize to this lady for her damaged vehicle this place is a joke Don't ever bring your vehicle here"

"Came in for a simple front end alignment. Was given the car back with my steering wheel on a slant, my traction control light off, and my PCS system flashing/off. Immediately brought it back for them to fix the alignment and fix the traction control and PCS system. They told me they would redo the alignment correctly and fix the lights. When I got the car back for a second time my alignment was finally better, after two and a half hours, but my traction control and PCS are still turned off. Got a refund and will now have to go to a dealership to correct the systems they turned off."

"These guys are amazing. I needed an inspection fast and although I did had to pay for some repairs I am grateful for their service. They fixed a wiring issue i was unaware of which resulted in my Air conditioning being repaired. A service which would have otherwise cost me over $500"

"I really value this place. They have true pride and honesty in their work. I had to get the belt changed in my 2017. Honda Pilot, they're honest with how long the work was going to take. And when things weren't working smoothly, they really did accommodate and fixed any issues. Even after everything was fixed, they followed up with me to make sure their job was done properly. And you don't have that. Many mechanics that will warrant either work.. Thank you Jason and Mark"