Monica Jewelers

"I'm an avid watch collector and I was interested in the Bulova Lunar Pilot watch, and came across MJs (I personally know Monica and Akbar) their store and noticed they had a huge selection of Bulova watches including the Lunar Pilot 43.5mm 'Snoopy' colorway special edition gift box set. I just came back from Macy's around the corner and they only took preorder and no sales. MJ had the exact model I was looking for and LAYLA came over to assist me. She was friendly, informative, and her personal customer care is the blueprint standard of service industry salesman. She told me MJ are actually authorized dealers for Bulova and they can offer discounts at a very competitive rate. I thought it was a sale pitch, all of the sudden pulls out a calculator, she can do me better at "this price, out the door" [Not going to reveal their business deal in this review as common courtesy]. She knew I was serious buyer and I didn't even have to negotiate she gave me a way too good of an offer to pass up, it was straight business. She threw in Bulova sunglasses and promotional Bulova desk clock. The original packaging was damaged so she was swapping boxes but accidentally placed the display box in my bag, so when I got home, I realized it was an honest hiccup, I called the store Cory apologized and told me he can ship or I can pick up. The customer service was so great, I told him I'll pick it up myself to personally thank you all. While I was driving, Layla heard the news and left a detailed voicemail of an apology over the simple mistake as well. When it comes to Bulova, I'm definitely coming back to MJs."

"I am giving Monica Jewelers a WELL DESERVED 5 Star Review!!! As a repeat customer every visit to Monica Jewelers I always leave with a beautiful piece of jewelry, an unbelievable deal & a smile. They have EVERYTHING! And if you don’t see what you’re looking for, simply talk to one of the amazing employees about your idea and they will turn your Dream into Reality! I highly suggest working with Brian, Cory and of course Monica! 10 out of 10! Highly Recommend! I’ll Be Back Again! Don’t Be Afraid To Spend!"

"Sold me 3 grams of gold and a few si chips in a tiny charm for 900 dollars. Asked to have the charm made into charm for a bracelet and was told no problem. Never altered the charm and put a clasp on like they said they would. Reached out they said they would fix it and almost a month later still no word from the sales man or the owner. DONT BUY ONLINE!!!!"

"Monica Jewelers was great! I needed to have my moms ring repaired and I went around to a few jewelry stores to get an estimate. Most of the stores were pretty dismissive, they glanced at the ring and threw out a price to fix it and said it would be done in 2 weeks. When I walked in to Monica’s, I was greeted by Brian, and he thoroughly inspected the ring and quoted me a price $100 less than the other stores. After I decided to leave the ring with Brian, I got a call the next day that it was ready to be picked up! It looked beautiful I’m very happy with the service I received at Monica’s. I 10/10 recommend this store."

"Monica Jewelers place is amazing. They will treat you like family. Everyone there is exceptionally friendly and business is conducted with the utmost care and class. A+ business well done. Layla did phenomenal job for me and my wife’s ring upgrade. If you need any assistance she is the person and that’s the place to go. Thank you so much we love our upgrades."