KAY Jewelers

"If I could give them a zero I would. Nothing like being lied to more than once by more than one person. Do yourself a favor and go to a different jewelry store. Stay away from Kay’s jewelers!!!"

"My engagement ring was purchased at the Tyson’s Corner location however for convenience, we took the ring to be properly sized to the Kay’s Columbia Mall location. Mani took the time to share the uniqueness of my diamond and its identifiers. I enjoyed his professional warm sense of humor in his customer care. I must also acknowledge that the ring returned from being sized in less time than the 2 weeks estimated .. actually in only 5 days! Of course, we’re pleased with our experience. Thank you Mani at Kay Jewelers."

"I'm thrilled to share my positive experience with Manny at Kay Jewelers. His exceptional service made my shopping experience truly enjoyable. Manny's knowledge and attentiveness helped me find the perfect piece, and his friendly demeanor made the process stress-free. I highly recommend Manny for anyone seeking outstanding service at Kay Jewelers."

"In the past I had a horrific experience in this store. Now that there are new managers I have had nothing but positive experiences. The staff are trustworthy, professional, and kind. There has been a huge change since the change in management, so I felt compelled to provide a new review accordingly! EXCELLENT JOB! Please keep up the good work."

"I am writing to express my admiration and appreciation for the exceptional performance of Shawn, a true gem in Kay Jewelry. As a customer who recently had the pleasure of working with Shawn,I wanted to share my experience and provide a well-deserved review. Shawns deep knowledge of diamonds and the jewelry industry was evident as they patiently answered my questions and educated me about the intricacies of choosing the perfect diamond. What truly sets Shawn’s apart is his genuine passion for their work. He didn't simply sell me a diamond; he helped me create a cherished memory. Shawn took the time to understand my preferences and guided me through the selection process, ensuring that I found a diamond that was not only exquisite but also aligned with my personal style. In addition to his professionalism and expertise, Shawn possesses a rare ability to build rapport and establish a genuine connection with customers. This made my diamond shopping experience not only enjoyable but also memorable. In conclusion, Shawn is a true asset to Key Jewelry. His passion, knowledge, and dedication to providing exceptional customer service are commendable. It is rare to encounter a salesperson who is as genuinely committed to their customers' satisfaction as Shawn."