Geek Squad
8449 Leesburg Pike, Vienna, VA 22182
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Photos
Location & Phone number
8449 Leesburg Pike, Vienna, VA 22182, United States
About the Business
Geek Squad is a technology institution located at 8449 Leesburg Pike in Vienna, Virginia, United States. Our Geek Squad® Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we are here to install and repair products in your home.
Total Tech Support is a membership dedicated to supporting all the tech in your home, regardless of where you bought it. Our In-Home Advisor can visit your home, create a customized plan, and show you what's possible with new tech or appliances. We offer same-day Apple repair, phone repair, computer and tablet setup, TV mounting, smart home installation, appliance repair, gaming console repair, camera repair, and more.
Geek Squad provides an unmatched level of tech and appliance support, with Agents available online, on the phone, in your home, and at Best Buy stores 24/7. Geek Squad Protection ensures your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get more out of your tech and stay up-to-date on the latest innovations.
Reviews
"I highly recommend the Geeks Squad. They were friendly and knowledgeable. I will use them in all my future endeavors!"
"Terrible service. Yesterday, I went there to ask them to help me clean the fan dust and change the battery of my laptop. However, the staff told me that they only took appointments and asked me what I needed. So, I made an appointment today and then went back. However, when I came here today, they let me buy a one-year membership for $199, which includes cleaning the fan dust and replacing the battery. If I do not buy the membership, they do not offer the service. If that is necessary, why didn't you tell me yesterday? So I do not have to run again today for nothing."
"tried to get in touch with someone on the Geek squad. Held for 20 minutes, when I got through, they hung up. Retried several times but still was cut off. Finally called a different number and finally got a person. I said the one of the Geek squad team who had installed my outdoor camera system last week left their pocket knife.(asked for Jonas the team lead) - - dead silence, and they hung up! I'm keeping the knife. It is very nice."
"I bought a laptop at Best Buy. Good deal, but after two years the keyboard is shot. It's a part, it can be replaced. But Geek Squad says, "We don't do that." So they refused to do some simple service--reason unknown. They can send the laptop to a "Service Center" and I get it back in two or three weeks! This for a repair that would take not more than 15 minutes for somebody with the tools and know-you. You can try to make your own explanation for "we don't do that." Nobody tried to explain to me. WORSE -- I made the appointment online and clearly spelled out what I need. I got a confirmation of the appointment but clearly NOBODY READS the message making the appointment. Instead I got to make a trip with zero result and bring my crippled laptop back home. "We don't do that.""
"Excellent Service. They are equally proficient on home/office visits and have completely set up my home office in a tremendously effective way. Better yet, the price is phenomenally reasonable! Thank you Geek Squad! Thank you Alex, especially at the store...a thorough and patient tech expert. He doesn't just "fix it", he helps you understand why so that the customer can do it themselves the next time!"
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