Camp Bow Wow

"From beginning to end a wonderful experience. We’ve moved around and have had four groomers and three daycares as a result in the last eight years. Nothing will beat this. The first groomer that does not have a horrible time with this little challenger, and he came out so happy and calm. So clean. Great staff! The interview process was so professional and transparent. Focused on the dog and their well being. I’m so thankful we found this place. Again, Best. Groomer. Ever."

"My dog loves to stay at Camp Bow Wow! She gets lots of cuddles from the staff and seems to enjoy the enrichment activities. We appreciate the personal texts and pictures sent to us during her stay. It gives us peace of mind knowing she is so well cared for and having fun."

"They say a picture is worth 1000 words. Look how happy and tired my pup is after a day at bow wow. Great place!"

"I have never taken my dogs to an over night boarding my dogs blankets were soaked in pee but yet someone took the time to fold them and put them back in the bag they came in. My oldest dog has medications he MUST take . At home we struggle with him to take his meds I made sure they were aware of this concern. I called in several times to follow up and I was told they are doing great and Pablo was taking his meds n eating well, but Mesa was not eating much . Day of pick I notice Pablo lost weight and did not act right . The weight o was thinking cause he is in strange place . However we get home Pablo and Mesa do a lot of sleeping . Understandable. Yea say Pablo has running nose , delayed breathing and just not himself . We take him to his vet The meds that are a must have Pablo did not take . The illness he has without meds attacks his liver , he was admitted to the hospital . Dr stated his meds were not given to him he lost 10 lbs in one week. He had to be put on meds for sinutist which Dr stated contagious. Ear infection . Meds for pancreatist and high liver counts …. $3000.00 later he is home with 24 hour watch. I reached out to Camp Bow Wow via email yesterday no response as of tonight and again first time using them . Very pricey $1300.00 including a tip . If I knew what I know now . A tip are you kidding me . Very disappointed…… praying my Pablo pulls through this"

"Please exercise caution when boarding your dog here. I sent my dog to Camp Bow Wow for two nights while I was out of town. He had completed an interview day two weeks prior with no issues. I spoke with staff twice during my trip and they confirmed he was doing great. At pickup, this was confirmed again- no issues. The staff was incredibly accommodating with his medication needs and also very friendly. We got home with him and immediately noticed that he reeked of urine, head to toe, as though he had laid in it for hours. It took two baths to get the smell off. Secondly, both of his legs where they meet his hips on his lower belly were absolutely covered in deep red scratches. These scratches do not resemble what you would expect normal “rough play”, and looked more like he had been repeatedly clawed at. There were several other scratches on his body, but these were much smaller and seemed consistent with what a dog would receive from hours of playtime. I immediately sent an email with photos of his injuries to Camp Bow Wow, politely informing them of my concerns and asked if they had noticed either of these issues. I hadn’t heard back by mid-morning, so I placed a call. I’m not sure who I spoke to, but I was informed that the injuries went unnoticed and that my experience was “not what they aim for”, no further apology issued. They were unable to explain how he became drenched in urine but explained that he couldn’t have been bathed due to facility renovations- which I understand. I also took the opportunity to ask, for a fourth time, if there were any issues during his stay. FINALLY, I was informed that another dog humped and mounted my dog repeatedly and actually had to be removed from the play yard as a consequence. I informed the staff at drop off that he does not take well to being mounted, and this information was readily available in his camper profile as well. This absolutely should have been reported to me without having to ask what happened when my dog was returned with abnormal skin wounds and reeking of urine. I find it hard to believe that they couldn’t see the scratches when putting his harness back on him at pickup. I am supposed to be hearing from a manager but I have not. I will not be returning."