Petco

"Item was easily found Sales people were available to help answer my questions Sales people were caring an actually treated my questions with sincere thought as if it was important to them too by checking their resources before answering my questions. They actually listened to my questions/ and concerns.an I didn’t have to repeat my questions and concerns multiple times . They LISTENED AND UNDERSTOOD IMMEDIATELY WHAT MY QUESTIONS AND CONCERNS WERE!!"

"The sales person was very helpful. Since the store was out of stock with the item we needed, he suggested we order it on line and have it delivered to our home. He indicated it would be delivered within a couple of days. It has been 3 days so far and checking on the "tracking" link the item has not been shipped yet, it is still waiting for a shipper. I'm sure glad we did not need this item immediately, however by the time we receive it I will be out of the item to feed my pets."

"Adam in the aquatic department was phenomenal. He greated everyone entering and asked if assistance was needed. This guy has so much information and is beyond willing to help in any way needed. He's is an expert, which is rare to find in stores these days. Please give this guy a raise! I've been a customer for decades and he's the best employee I've ever experienced!"

"I am done with using Petco for grooming! I have been to this particular Petco and gone through for groomers; the first three did a great job but informed me they were leaving the company to go work for someone else. The fourth one just groomed my dog, and when I picked him up, he was very anxious to get out of there which is unusual. When I got him home, he would not stop licking around his leg, so I rolled him over, came over to look, and they had shaved the insides of both of his back Legs! This dog should never be shaved and he never has been in the past. I feel that the groomer was busy and decided to hand him over to one of the apprentice young girls that were in there, and they did not know what they were doing. I took my dog to the vet to make sure there was nothing else going on with his legs and she, too,was apalled at how he had been shaved. I filled in a survey asking for someone to contact me and I have not heard from anyone. I will not use Petco for grooming ever again I’m enclosing a photo of how my dog looks."

"My impression of the employees from my first visit here is that they are some of the nicest people. They really seem to care about making sure you get what you need for your pets. They were really kind and I was able to get the essentials (some at a significant discount) after becoming a member of their free program. Will definitely be back if I need supplies in a jiffy."