Walgreens

"SARAH Pharmacy Manager was extremely unprofessional and rude! She dispensed an expired medication to my 79 year old mother and when questioned about why this happened she proceeded with an attitude, was extremely rude and repeatedly interrupted my mother. She did not take the time to listen to my mother’s questions or hold any accountability and then hung up on her. As a healthcare professional myself, I was furious that there are people in healthcare roles that treat people like this. When I called the pharmacy to speak with Sarah she was also rude to me interrupted me while I tried to understand what happened. She said “I explained myself to your mother and I am hanging up now”. Her behavior was unacceptable! I am appalled that she is the manager and running this pharmacy with lack of respect, Communication and callous towards patients. She needs to be fired from her role and should not be serving the community as she is doing a disservice by being in a healthcare role. I will be filing a complaint to corporate about the despicable attitude this woman displayed. Shame on you Walgreens for hiring this woman."

"Do not ever ever ever use this pharmacy. I have had the same prescriptions on auto refill for FOUR YEARS and they can never get it right. The amount of time I’ve wasted just trying to get my prescriptions. They text me they’re ready. I go. They are not. They say in the app they are ready. I go. They are not. I get enrolled in a program through Walgreens that supposed to guarantee that my prescriptions are there on time every month. They call me. I go. They’re not ready. I call corporate. Then I get a call back from the pharmacy saying their customer service is perfect and they don’t know what my issue is. I have now switched all my prescriptions over to another pharmacy and I will NEVER set a single toe in a Walgreens ever again."

"I stayed on line I had 4 customer ahead of me , almost every single customer had a conflict with female pharmacist or the pharmacy tech. The pharmacist was extremely unprofessional and talked to elderly person a head of me so rude and short . The service was horrible and when I mentioned that to the pharmacy tech she responded don’t come here if the service is bad . It didn’t seems like they have any regards for patient’s time . I called this sane branch several times to make an appointment but the pharmacy would never answer any of my calls . Hope someone would read this and make some improvements in their staff training ."

"In all of my years being a Walgreens pharmacy customer. This is by far the worst pharmacy I've ever been to. I see now why they have two stars. Long wait times and horrible customer service. They speak over you when you are trying to explain. I called earlier this week to prevent the exact problem I had today. They arbitrarily place you on hold during a conversation—lackadaisical attitude. I had to go to another Walgreens pharmacy to get a prescription for my son filled that the pharmacy manager told me she wouldn't fill, and she refused to call the other Walgreens to get the proper information to fill it....when my voice started to elevate....rightly so, she told me I need to calm down. The incompetent Pharmacy manager also told me to use that pharmacy to have the prescription filled. I feel sorry for anyone needing medication and choosing to use this location. Well, guess what, incompetent pharmacy manager, you picked the right one to display your level of incompetence to today..... and if I had to do it again, I would most certainly hang the phone up on you again!! It's the least I can do....."

"Update: Removed a week after initial review. Thank you!! Hit or miss on the service here ( sometimes super friendly and helpful and sometimes not so much). I'd give 2.5 stars if I could. What I want to know is why this car has been parked awkwardly out in the driving lane with flat tires for 6-8 months. Seriously. Get your act together Walgreens. Call a tow truck."