CVS

"I normally don’t have issues with this CVS at Dobbin Road, but today was very different. I checked the times the night before to make sure I could pick up my prescription today. I drove over and sat in my car for about 10 minutes making sure my list was complete for shopping inside the Target, where the CVS resides. I walk in and walk up to the counter and the woman looks at me as if I’m supposed to understand her facial expression. I say hello I’m here to pick up. As I say that the gate starts closing right in front of me then the woman at the register looks at me like she’s annoyed and say “oh no we’re closing early for the day.” So I ask is there a way I could get my script and she says no we’re closing and continues to close the gate. I was pretty irritated. This was not how you conduct business. I do understand that emergencies happen and that other things happen but be kind to people who need their meds. Customer service in general and especially in the health care system. This is unacceptable."

"Very poor service. They dont pick up the phone and they don' have prescriptions ready. Pharmacist is really rude. I was told they would text me when rx arrived and they didn't do that either. Overall very poor experience repeatedly."

"I’m dropping this to both target and CVS. 1st off while this is about CVS, it’s inside a Target, Target should be fighting for their guests. 2nd - CVS needs to hire more pharmacist in personnel behind the counter. This is an extremely busy pharmacy, but not enough support. The pharmacist had my script ready for the last five hours but I never received a notice because they never verified the script is completed. I then waited 45 minutes in line with only six people in front of me to pick up my script right at closing time. I would’ve been here earlier as my scrip was ready, but I never received a notification. HIRE SOME PEOPLE! You clearly have the work for it!"

"Hands down, the best CVS i've been to in the area. Employees were very nice and understanding. They are very speedy workers and had my prescription ready the same day it was called in. Definitely recommended this location."

"Do not send your prescriptions here. They do not answer the phone. I’ve been waiting for them on the line multiple times for 30+ minutes. No one ever answers so you better hope you never have an emergency or an urgent prescription. They are also out of a lot of medications. I was having an allergic reaction and my doctors were nervous about it possibly becoming anaphylaxis which requires an epipen. They don’t have one. They don’t notify that they don’t have any. I had to call a separate CVS to check their stock. The lines here are always 30-40 minutes long and prescriptions take a few hours to get filled. You’re better off getting your prescriptions elsewhere."