Food Lion

"I always shop food lion. Since updated, it's clean, produce is fresh, and have had more often than not, a good experience. However, the manager and even some of the cashier's are rude and impolite. The manager yesterday, 1-31-2024, about 4:20, in self checkout, was rude when I inquired about a product, ice cream, that rung up with the full price instead of sale price. There was a SIGN under the ice cream that showed to be on sale. I asked her to come over, I explained, she wanted to see it so I pulled it out of my bag. She looked at it and said, very abrasive, "That's not on sale". I said, "Well, there is a sign under the ice cream that says differently". So she takes the ice cream, walks back to the isle to check, comes back and says, "it's for the strawberry one, not this one." Again, abrasive and just the tone was like "your bothering me". I was thinking that sign was under that particular ice cream as well as others but to avoid the argument and it was just ice cream, I said, "Well,then I don't want it, you can take it back." She "HUFFED" as she turned to walk away but as she did I then said, "Oh but you need to take this off my screen first." and I pointed to the computer screen. She turned around and walked back toward me, not happy at all, and took it off. Not a "I'm sorry for the error." No "thank you for shopping with us". She was bothered and didn't want to be nice to customers and actually do her damn job! Maybe one of the employees put the sign or the product in the wrong spot, I don't know but rudeness and a unkindly attitude doesn't make you good at anything. It just makes you a jerk and people don't want to shop at stores with employees that are jerks! Whether it's management, cashier's or stockers. I wish I had gotten her name but I was to taken aback by the rudeness and lousy attitude, I failed to check out name tag but I'm pretty sure she was a manager of sorts. If she wasn't, she certainly thought she was...."

"Why have the self checkout option if the employees are going to hover over customer shoulders when they are ringing up their items? Makes me feel like food lion doesn’t trust their customers. Should’ve kept 100% employee check out."

"Great, neighborhood grocer! They have really stepped up their game regarding fresh produce and the store layout is organized and well- maintained. Prices are pretty good too!"

"Went earlier today to get a $0.37/lb Turkey. Those turkeys were scrawny and appeared malnourished. The better looking frozen butterball turkeys in the frozen case, they wouldn’t sell for $0.99/lb even though there was a sign there saying so. So false advertising is rampant in the store."

"Always well stocked and the employees are always helpful and asking can they help you find something. It is clean, the bathrooms are clean. You can always determine the health and the kind of associates they employ by the cleanliness of the bathrooms. The handicap carts are always charged and ready to go. This is a plus for me, as I am an American with disabilities. Thank you Food Lion in Waldorf, Maryland."