Big Lots

"I enjoyed my visit today. Normally when I come, it's a mess in here. Stuff everywhere, but today it was very organized and I found it to be easy to find what I was looking for."

"Went here 6 weeks ago with my boyfriend. The furniture guy in sales (sorry i forget his name) was so nice, patient, helpful! We got there 20 min before they closed and he was still so happy to greet and assist us. Amazing customer service!"

"Delayed same day delivery then sold our items I ordered several items for same day delivery late on Nov 20th. On Nov 21st I received an email that all the items were "ready for delivery". I was contacted by the delivery people saying that they would be unable to deliver at that time and wanted me to wait until several days later, which I allowed at the time even though it meant we wouldn't have a table for thanksgiving. On the second delivery date I was notified that they would again have to delay the "same day delivery". Now, on Dec 2nd, I found that several of my items have been cancelled by someone, without our notification, and that now the items are out of stock. Again, I received an email that they were "ready for delivery". So we've been waiting since Nov21st for these items, and now I've called customer care and wasted 45 minutes on the phone where I was offered no solution. This included a table for which we already bought matching benches. Did our items get sold during the whole time the "same day" delivery service was stalling?"

"I didn't care for the customer service received from Daryl whom I assume is a floor supervisor. We inquired about buying an outdoor umbrella and he refused to sell us the one we wanted off the floor. He said he had beige ones in the back, but we wanted the Navy Blue umbrella. He told us that he knows what he's doing and will not sell it to us. I told him that I do Yelp reviews and his response was: "I Don't care because I get a lot of bad reviews." His attitude is poor as a store representative and should be replaced with someone with better people skills. He even told me that we should just wait until they go on sale because that's what he does. He waits until they are reduced ro $25, then he buys them and store them in his shed. Good for him, sounds like he knows how to reap the benefits from being an employee there. I won't be patronizing that location any more..."

"It was quite dirty but the little interaction I had with an employee was good. Yasmin was kind and helpful and made sure we found what we were looking for."