Petco

"The sales associates were friendly and helpful. The aquarium plants are beautiful and healthy; the prices are the best. They look amazing in our fish tank. Thank you!!=))"

"I have been visiting this Petco for years for fish, aquarium supplies, and dog supplies. About 2 weeks ago, I brought my dog into Petco for a bath and grooming because I was not able to get an appointment with my regular groomer at 4 Paws Spa. I explained how short I wanted his fur because he does not have extremely long fur but it was more fur than I like on him. I even showed the groomer pictures of how short his fur should be from the last time he was groomed back in September. My wife was highly upset when she picked him up a couple hours later. He basically looked the same as he did when I dropped him off. Plus his face was dirty and my wife had to demand they wash his face. The groomer told my wife they groomed him as I requested, which was a lie because she was on the phone with me when I told groomer what I wanted and showed pictures. They also had in there notes the my dog was a long haired dog with matted fur, which also was a lie. The only thing we would tell was done was the groomer scalp the fur near his butt so basically I paid $80 for them to mess up his butt because the fur near his but was cut very short but everything else was as it was when I dropped him off. They even had the audacity to ask my wife if she wanted to leave a tip even though they knew she was unhappy with the piss poor service and they made no attempt to make it right other than lie and say they did what I requested. In the end I will continue to purchase supplies as I need from Petco but I will NEVER have my dog groomed here. In addition to the pricing being much more than professional groomers around Harford County, the service sucks!"

"I would not recommend this place for grooming services. I brought my Shih Tzu in for a bath and trim. I told them that I didn’t want her coat short. I brush her regularly and I knew that she was only matted on her paws. I expected for them to cut most of the fur on her paws but they cut ALL of her fur. There was no need to cut all of her fur. It was a lazy grooming job and I will never come back for this service."

"Purchased 9 fish. Got them home. They all died within 2 days, and then got my whole tank sick. 3 of my Cory catfish got fin rot and died(had these fish 3 yrs without a problem. Now I have 2 of my 11” fish with sores on the side of their bodies and if they die, I will be filing a lawsuit with my attorney. I have had my fish for 3 yrs without one issue. Petco fish were added and now all my fish have fin rot."

"My pick up was a replacement for 2 cans of dog food that were damaged in a shipment order. The process couldn’t have been any easier. After the excellent customer service phone call, I had to simply go pick up the replacements at a nearby store. Excellent service & procedure! Thank you!"