Safeway Pharmacy

"Arundel mills pharmacy is excellent, I always am treated with utmost respect and tony is the best pharmacist I have ever met he works with customer service skills and is the best land"

"Customer service sucked. You pay extra for delivery time even though it was supposed to be free the first time. They never showed up. No one could tell me when they left the store or if my refrigerated items would be ok. Excuses after excuses that told me nothing. I asked for a supervisor none ever called. Now i want a refund and they wont send anything by email to confirm it. I will never shop here again. Safeway is horrible in the store and online. I hope they rot! Do not waste your time. Or money."

"I arrived around 8am for an appointment with Quest Diagnostics which was soon over. On my way out I headed to pick up bananas, passing through the meat section, where I witnessed an underdressed manager type arguing with the butcher, out in front of the empty butcher’s case for all to hear, in a very unprofessional manner. Selecting my bananas I headed for self checkout, where I was greeted by the checkout facilitator. A satisfaction survey popped up on the payment screen with the first question asking if I would recommend this store. The facilitator asked if would like to select the highest grade, to which I replied I would choose for myself. She then proceeded to fill out the entire survey herself, giving the store highest marks, while extolling its virtues the whole time. Not actually a good representation of my experience."

"Customer service is terrible can never get thru to anyone on the phone I had to call the store and have the store manager contact the pharmacist I still have not received my prescriptions after 2weeks of trying to get in contact with someone I would not recommend going to this pharmacy . The first time I visited and they were short staffed I let it go. My scrip was called in at 1130 and it was almost 7 at night by the time I got my medicines. Never a good experience I would never want to go back to this particular location gain for services. They don not care about the customers enough to do simple thing such as to answer the phone and empty the mailbox so people can leave messages"

"The reason I am giving a 2 star review at this time is because, I have been a very loyal customer for well over 4 years and I dont understand why they cant get my meds on time!! You would think that it would be pre-ordered to the advantage of a customer that has been there at the same time over and over every month! I've even called ahead of time to make sure they would have it, and they either tell me that they do not have it right now and they cannot verify if they will at the time I go there (sure to it being a narcotic)... OR they tell me that it has been ordered, and HOPEFULLY it comes in!!!! (Which, it NEVER does anymore!) Another growing problem is that the staff help is getting really bad!! Not the regulars to be fair, but it seems that they call up extras to help out because they are extremely busy, so you dont know how things will go or how they act like your the problem .They have my meds almost 2 weeks out of balance!! Meaning that due to the terrible order handling they are 2 weeks behind!! Actually, let me rephrase that, I am 2 weeks behind in a med that if I dont take on time I get extremely sick!! So, if my complications from cancer and all that comes with that isn't enough, I sure dont need any more difficulty due to their bad ordering procedures. It took me alot of thinking to leave a review like this but, this is happening on a regular basis anymore and when I complain to the staff, I get the vibe they really dont care anymore because they are simply too busy for a regular cuatomer!! I am hoping this review is seen, and taken into consideration! thank you :sincerely Mr Austin."