Bob’s Discount Furniture and Mattress Store

"Great Experience with Phyllis. She was very professional and very attentive in finding my much needed dining room set. She proceeded to answer all questions and searched any other furniture pieces that were of interest to me. I am DEFINITELY going to buy more furniture with her as my service representative. Thank you so much!"

"I honestly had the best furniture buying experience at the Columbia location. Our sales associate was not pushy, she let us browse and when we had questions she was more than happy to help and she was so sweet. Also in my opinion I thought bobs furniture has very good prices compared to all the furniture stores my husband and I have been to. I would be happy to recommend more of my family and friends to go furniture shopping there!"

"In store Columbia team was absolutely awesome; this is purely directed towards the online ordering and customer support. Paid for delivery of a mattress and storage frame with set up; dudes left a mess and never had a mattress on their paperwork. Bobs “help” was to tell us we’d have to wait for it to ship; and no refund of even the delivery service. Since I’m so irritated I spent over 2k and didn’t even receive 1/2 the product; you bet I’ll be filing. Complete refusal to refund my money, refusal to assist getting MY paid for mattress in my hands; and suggested we “sleep on our old mattress” THAT WE GOT RID OF, while we wait for there screw up to be delivered later in the week. Enjoy my pettiness Bob’s, I have an unlimited amount of it to share with you. BTW, it was assembled with all the “headboard” labels at the foot, came scratched up fresh out the box, they literally didn’t even put it together correctly. For as much as I spent I could’ve paid an extra months mortgage; instead this is what I spent it on. We drove to a location, and were meant with “there are no queen mattresses available in this store or nearby stores, and the best we can do is deliver a “showcase” mattress by Tuesday after having it cleaned. We’re now 5 hours into this, 75 miles of driving, having to now drive all around trying to find a queen mattress to take home tonight. 2000$ paid and were now having to do all the work and source a new mattress, and don’t even have a refund for anything in our near future. Small claims here we come."

"I really enjoyed my shopping experience, and I can’t wait to get my furniture. My Specialist Kim was amazing and very helpful. She was the first person to greet me when I entered the building. Very friendly and fast. I love the No pressure atmosphere. I was able to take my time and look around on my own, and it was very relaxing. The financing was very quick and easy. Thanks Kim again for your help."

"Great selection and friendly (non-pushy) team! They are all equally helpful if you have a question about anything. Fairly priced furniture and beautiful floor displays. I didn’t buy anything this time around but I will def be back again soon!"