Epsilon Hotel

"Wasn't great, the room was beyond tiny with me and my friend having to store our suitcases in the bathroom, the door to it was broken. Everything was falling to pieces with most things in the rooms being broken with the card to the room only working half the time. The tv didn't connect to any channels, the WIFI didn't work and the staff were rude and judgemental to us. Though the place it was, was convenient to get to the train station but was definitely overpriced. We were also told we would receive free breakfast but were given a voucher for some money when we arrived. Also the windows didn't shut and other guests were loud, keeping us up all night with opening and slamming doors which beep so loudly which made us feel so so unsafe."

"This hotel has good service - the staff are very attentive, it has a comfy bed, good shower, tea and coffee facility and very good wifi!! Good for short breaks and reasonably priced. Will stay there again!"

"I can only say ok, I was there for one night only and pretty pleased it was the one night. My room was nothing special and it overlooked the main road and the noise of traffic easily got through the windows. The shower was a joke, I couldn’t get the head to fit securely in the sliding adjustable pole and the soap dispenser was empty. I personally would not stay there again"

"Unfortunate experience. Friendly staff but the rooms were not worth the price for the 'deluxe' family room. Dirty carpets, wall fixtures were falling off, water damage/mould in the bathroom which could be smelled in the entire room (damp), shower head holder was broken and we all had bites on our bodies after staying there which makes me believe there were bed bugs!! This needs to be adressed asap, it is a health and sanitary violation! On the plus side it was walking distance to Westfield Mall and Stratford Station, had a kettle with coffee/tea and hair dryer in the room, 24hr reception."

"Great place for a wonderful sleep, close to London City Airport. My flight got cancelled in the middle of the night and I chose this place until the departure of the new flight. Kan was very accommodating and sweet. I absolutely loved the room she allocated to me. Spacious, super clean, good water pressure and not facing the road (exactly what I needed). Thanks to her help I had a wonderful sleep and could recharge my batteries. The gentleman at the checkout this morning was also very friendly. Maybe display the wifi code also in the room. Thanks so much! Noted down as a fantastic choice for a stay!"