Novotel London Greenwich

"AMAZING location next to the train station. Really loved the breakfast buffet despite it being chaos. Good soundproofing in the rooms and beautiful smart TV in the rooms. The carpets look very dated but everything else looks upgraded and nice. Worth the money and will be coming back"

"Stayed here for 1 night and didn't use the bar or restaurant, so can't comment on those. Staff were also polite and friendly. The location is excellent. The room however, wasn't great. There was a thin layer of dust on most surfaces. The walls had a few minor holes in them (probably where a shelf or similar was previous attached to the wall, but they didn't repair it after removing). The carpet was also pretty stained and old. The toilet is in a separate room away from the bathroom, so you can't wash your hands right after going. The bath and shower itself were fine, just a little old, with bits of rust and limescale. Unfortunately we also encountered a silverfish in the bath tub as we were about to leave, but these pests can get everywhere, so not neccessarily the fault of the hotel. All in all, it wasn't a great experience staying here, but definitely not the worse. There were also building works going on during our stay, so perhaps they are working on refurbishing everything."

"Five star for the service / the quality of the cleaning / the quality of the breakfast And five star for the quality of the employees at the desk in the kitchen and the French supervisor Thanks you all Ours five days were amazing thanks to you. Super spots around and very well located. All convenience are closed to the hotel"

"Lovely hotel, even tho the train station was directly behind our room you couldn’t hear them going past. Beds lovely and comfortable and had a good night sleep. I’m a coeliac and the staff in the restaurant for breakfast got my breakfast freshly cooked for me. They have a dedicated corner by the buffet for gluten free food and also a toaster. Unfortunately someone put normal bread in it and when I told the waitress she immediately took the the toaster away for a deep clean. Returned in the evening for a meal and again the staff were fantastic with my gluten allergy going above and beyond to meet my needs. Will definitely return to this hotel again"

"The restaurant and the bar and all the ground floor area is amazing. The room is pretty basic according to the Novotel 4 star standards. I appreciate the fact that the room is taken care of every single day. But what the hotel should do is change the very stained carpet in both the rooms and the halls and make sure there's no stains on sofas and chairs."