Somerset Hotel

"We spent 2 nights in this hotel (4, 5/2/23). This hotel is a nightmare for all travelers. For £90/night, we got a spindly smelly and life-threatening hole with no functional showers... even changing the room didn't help... the hygiene inspection should close this hotel..."

"Despite the reviews posted before by others, I decided to give this one a try. Stayed late December 2022; Very friendly checkin by older gentleman, good humor too. Room was a single bed for me on the second floor, nicely hidden in a corner. Yes, it’s not a large sized room. But it came at a very affordable price for being in the city. It was clean. The bed; clean. Definitely no bedbugs as reported by others. Bathroom; clean and functional. One miniature of shower gel was provided. There was WiFi and a TV, both of which I didn’t use. At the reception, crisps and candy is available for free. Also free coffee, tea and hot chocolate. Comfortable seating area at the entrance. Honestly; this should be my pick again for a future visit to London. I can only recommend based on my very recent experience."

"Great location, great first impression. Beyond the reception area, in dire need of renovation. Rooms extremely hot, even on a cold winter night with the window open. Still, good value and very close to Baker St and Marylebone."

"I booked long before I read the reviews...big mistake! This "hotel" should have a health & safety warning. Dirty, torn carpet on the stairs, unusable reception area and stairwell littered with boxes and baby paraphernalia. Fire doors with gaps where safety glass should have been installed. Dust and grime evident in all areas. A tiny budget room was what it said...budget. The window jammed open and wouldn't budge, slimey soap residue on the bath and a filthy toilet. The one saving grace was clean sheets & towels but no mattress protector...best not to look. It is such a shame that this place is in such a state as it is a brilliant location. Sort it out..."

"This is the worst place to stay ever, I had to stay here because its the only room I was able to afford such last minute, I did not read reviews before I came. No lift, so not suitable for disabled people, my room was a converted cupboard on the 3rd floor and the other rooms all had a separate hallway for their rooms. When I entered my room, I realised I had made a mistake as this door would not shut, the lock had actually broken, so to shut the door you had to slowly but forcefully hold the door shut and then turn the lock. This somehow worked after 10 minutes of trying. Not only this, but after a long day at work I was about to shower and there was no hot water, this also flooded the entire bathroom and continued into the "bedroom" as a lone woman, I didn't want to go down to tell reception this as 1, this was 3 flights of stairs and 2 as there was such an issue with the lock I didn't want the staff knowing I was going to be showering. However judging from the reviews they know the hot water doesn't work. There was no soap in the sink either/no kettle etc. The thing that surprised me, was clean sheets and towels. Especially when the dust was so thick on the floor and the shelf. The bed itself was completely lumpy and somehow wonky, the floorboards were also loose meaning that you tripled over on the screws. I accidentally deleted photos of the actual bedroom, but luckily kept a picture of the lock. Please don't stay here, I have travelled Europe and stayed in hostels, next time I will pay more for a hostel rather than stay here."