Travelodge London Chessington Tolworth
Ewell Road, Tolworth, London, Surbiton KT6 7EL
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"Awful, awful hotel. Do not recommend staying here! We picked as close to a wedding venue we were attending. There was a huge leak in the corridor out side our room, and towels had been laid done. These were not changed while we were there so had to walk through dirty water every time we left or returned to our room. For some reason there were also four beds in the room so very cramped when just two of us staying. I would avoid this hotel."
"The customer service at this Travelodge, that I experience was disgraceful. A man called Calvin at receptive was the worst of them all. I stayed for one night The was a fire door in our room whereby noises of water was coming from We simply asked if we could move room and Calvin lied saying there is no room without looking at the system and suggested we move hotels. He was very rude and kept interrupting his colleague who actually wanted to help. More training needs to be done at this Travelodge to teach staff how to better treat their customers. I understand that Travelodge is a budget friendly hotel but that does not mean as customer we should be treated disrespectfully."
"The room itself is decent, the beds are quite hard though. Bathrooms very small, water leaks all over the floor. The main negative of this venue is the food. The breakfast was awful. Had to wait around 15 mins for more food to be brought out, after paying £20 for two people. Will not be returning."
"Stayed here with my girlfriend a few weeks ago. Wasn’t expecting much more than a bed to sleep. The manager with a big beard, can’t remember his name (I think it begins with a K) was an absolute gent. Helped me with our bags, the parking and gave use great recommendations for places to have fun whilst we were in Kingston. Just because of his demeanour and attitude I would most definitely go back. Absolutely brilliant customer service from him!"
"On the first time, there was a stain in the carpet. My mum described it as a “murder stain.” But the breakfast was lovely, worth the 9 quid.Really nice beds too. Bathrooms were pretty nice as-well"
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