Dogtopia of Navy Yard

"This place is more than accommodating! Really appreciate how they took care of my pup. We have been frequenting this place for years and use them every time we are back in town from the west coast. Service is paramount! Highly recommend to people from out of town looking for a place to board your dog while having a night on the town."

"We brought our 13 month old, socialized, pit mix Ophelia to Dogtopia for a few months. I began to notice that when I would check the doggy cam (which often did not work for a full day) Ophelia would be crated seemingly all the time. I inquired about this a few times and was told varying reasons from oh we do structured breaks once an hour and never longer than 15 minutes to we are concerned about her well being and the other dogs well being. Finally, afterobserving her being crated for almost a half hour one day I called and asked if there was some sort of reason for her being crated that long, they couldn’t give me an answer. I work from home, we don’t need to take our dog to daycare, we do it because it’s a safe place for her to socialize and get much needed exercise. I got the feeling that the staff there was putting her in the crate because it was easier than actually doing their job and caring for her. I took her out of daycare that day and shortly after we brought her to a different daycare provider that doesn’t crate, we’ve been thrilled with our experience there and they’ve never expressed the same concerns as Dogtopia did which leads me to believe we made the correct decision. Side note: Months after we stopped bringing Ophelia to Dogtopia when the flooding incident at District Dogs occurred, Dogtopia sent out an unsolicited email basically saying that our dog would be safe with them and that we shouldn’t have any concerns about their facilities flooding. I felt the timing of this email and especially the way it was delivered was in poor taste and was equivalent to “kicking someone when they were down.” Three stars for the mediocre service, minus one star for taking potshots at their competitors right after a bunch of dog parents just lost their loved one."

"We’ve been bringing our dog here for the past 8 months or so and couldn’t be happier with this place! We have a 2-day/week subscription now, which has ultimately saved us money from our old doggy daycare facility and works really well with our schedules. Of the 3 daycare brands we’ve visited in DC, this is hands down the one we have liked the most. They seem to have the most consistent staff (rather than the constant turnover we saw at the other places), which hopefully means they treat their employees well here. And the staff seem to genuinely care about the dogs. I’ve watched our dog playing on the daytime camera and have melted at some of the sweet interactions I see the “canine coaches” having with the dogs. They also have a fun Instagram presence, doing things like a “Dog of the Week” and hilarious seasonally themed photo shoots like Dogchella (see photo), Back to School, etc. We were skeptical about the weekly subscription model, but after we crunched the numbers and looked at how frequently we were taking our dog to daycare, we realized it was actually going to be about the same or even less money depending on the week. And if we need to add days or add on boarding in any given week, it’s more affordable for us overall than at other facilities. They also are the only doggy daycare place we’ve found in DC that doesn’t have fencing inside the room that our escape artist husky mix can easily jump. All of their play rooms are simply surrounded by the 4 walls of the room, which is such a better situation for our dog. We’re very happy being loyal Dogtopia of Navy Yard customers, and we plan to come here for a long time. We’re so grateful for the nice atmosphere they’ve created and the great care they give our high energy dog!"

"We love Dogtopia Navy Yard! The staff are so friendly and attentive - you can tell they really care about the pups. I really appreciate the structured breaks, ensuring that the dogs aren't getting overwhelmed throughout the day. I also love watching the cameras while our dog is at daycare because he has such a fun time, and I feel confident he's safe while in their care. On the one occasion he played a little too rough with another dog and got a small scratch, the staff immediately informed us and gave us clear steps on what they did to mitigate the situation. We also use spa services, and they always do a great job."

"We are sincerely grateful to the friendly and lovable staff at Dogtopia of Navy Yard and Downtown DC for the love, fun times, great boarding, awesome spa services, outstanding care and kindness shown to Babe since 2017. Each time we arrived, the Dogtopia Staff greeted her with such excitement and joy that made us feel immediately welcomed and special. We are certain that Babe truly appreciated everything you did to contribute to the wonderful and long life she lived. On July 4, 2023, we bid farewell to Babe, our adorable and loving Havanese dog. She lived a long and happy life just shy of 20 years. Losing a beloved pet is one of the most heartbreaking experiences a family can go through. Amidst the difficult times, we found solace and support in the many memories of Babe’s times spent at Dogtopia. Even when she got into pink paint at home, you provided superior grooming service that left her cute little face with no traces of paint. May you continue to be blessed with peace, love, good health, and joy! Stay safe and thanks for the wonderful memories, Sheila, Dickerns and Zac"