Ideal Image Newport News

"Everyone at this location is beyond impeccable with their customer service. From the start, Laurie Scott my consultant went above and Beyond to make sure I was scheduled with the best package there was available for my fillers and wrinkle relaxer. She went out of her way to ensure that I got every promotion possible. When you call the 1- 800 Ideal Image number for your consultation and to purchase, please ask and request to speak with Laurie Scott you won’t regret it. At the location Shelly was amazing on the phone and very reassuring when I was frantic about how had scheduled my appointment. Jade the RN who always does my fillers and laser hair removals is an angel and Geraldine and Brittany at reception are always so accommodating everyone there is so friendly and makes me feel so comfortable, very professional!! By far my favorite location and I’ve been to a couple!"

"Man let me say that laser hair removal from you all have been a great experience! I've been growing what I call a she-beard since high school. I was very ashamed of it. I've used nearly every method (except laser treatments) to get rid of it. After about a week of those other methods, the she-beard would grow back. Well, now that I’m older and can spend a little more on taking care of myself, I contacted Ideal Image, had a consultation, and after my first treatment the first week of Dec2023 until now (Feb32024), Ive had almost no growth. That makes me extremely happy. The sections of my treatment are neck and chin. And again I am extremely happy with the results. Minimal to no pain during treatment.The staff are very friendly. Ms Nadine has been my tech both treatments and she’s awesome. She has a great sense of humor. I would recommend Ideal Image to anyone that’s considering. Treat yourself!"

"Impressed with the Newport News team. Very professional staff. Jade has been amazing, knowledgeable, and extremely helpful during my lazor journey. I can’t say enough great things about her. She truly made my experience amazing. The office staff Nadine, Jen, Kara, Brit, Gigi and Shirley are always welcoming, knowledgeable, and very helpful. They never mind re explaining the process! They have gone above and beyond to met my expectations. Wonderful team"

"I went in for my first session with Jade. She was very friendly and gave me honest feedback on which sections I should get done. She asked me if I wanted to do more than one area today and because I had taken the day off I said yes. She managed to get me in for all 3 areas I wanted done. I will definitely be back to this location. Also with my original virtual consultation the information wasn't all correct and due to an unexpected event my original first session date had to be canceled by Ideal Image. The Newport News store manager spoke to me on the phone and did everything she could to make it right. Their customer service, professionalism and care for the customer was/is excellent. Thank you!"