Advance Auto Parts

12843 Jefferson Avenue, Newport News, VA 23608

● Open

4.3 173

Hours open

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Hours open

Monday:

7:30 AM - 9:00 PM

Tuesday:

7:30 AM - 9:00 PM

Wednesday:

7:30 AM - 9:00 PM

Thursday:

7:30 AM - 9:00 PM

Friday:

7:30 AM - 9:00 PM

Saturday:

7:30 AM - 9:00 PM

Sunday:

9:00 AM - 8:00 PM

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Location & Phone number

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12843 Jefferson Ave, Newport News, VA 23608, United States

757-874-9189

stores.advanceautoparts.com

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About the Business

Advance Auto Parts is a trusted car repair and store institution located at 12843 Jefferson Avenue in Newport News, Virginia. With a wide range of automotive products and services, including parts, accessories, and maintenance supplies, Advance Auto Parts is your one-stop shop for all your vehicle needs. Our knowledgeable staff is dedicated to providing top-notch customer service and expert advice to help you keep your car running smoothly. Visit us today and experience the convenience and quality that Advance Auto Parts has to offer.

Reviews

Tracy Black:

"Outstanding service. Great people."

1 year ago

Walter Parker:

"Great people they took me out back and beat me with a stick!!!I loved it!!!"

1 year ago

Christian Reynolds:

"They will price match and have great customer service"

1 year ago

Madalynne Brown:

"This store is discriminatory. This location in particular is funny in my opinion. They will treat customers differently as they so choose. My husband went up there back to back days purchasing items he needed for our vehicle and during each purchase his phone number was collected. Also, during one (the purchase of issue) of the purchases, Tony, threw away the receipt so he didn’t have a physical proof of purchase. My husband attempted days later to return the unneeded item and was given a run around by the gentleman in the store. All of which not only attempted to raise their voice, but essentially wanted to try and puff their chest out like they run things, putting their foot down. Stating he had NO proof of purchase that they could find and would not give him a refund. So in test of their remarks, I went up there myself to buy a little air freshener and asked about an air filter i purchased at another location but forgot it at home. I stated i lost my receipt but i gave them my phone number. The general manager stated (who was there when my husband was there) to me, that if I used my phone number they can locate a proof of purchase. So i find it funny how when I go, a woman, they are much more willing to help me and not get an attitude with me BUT when it comes to men, not only my husband but he witnessed other men getting spoken down too, they have a different attitude. Discrimination is illegal just saying. And you never know who will come back in the store to test what you just told another customer… BAD BUSINESS PRACTICES. We will not ever be returning to this franchise all together."

1 year ago

Tony Sementelli:

"This is not your traditional auto parts store where the person selling the parts actually knows a little something about cars. He actually offered me the computer to find my own parts after he couldn’t find a radiator hose. Complete waste of time."

almost 3 years ago

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Advance Auto Parts

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