Dillard's

"I was so disappointed in the dressing room in Dillard's. I feel that the concentration in so much on the store in general that they neglect the cleanliness in the dressing room. Let me be clear; there were stains and trash on the floor, stains on the walls, and the smell was not pleasant. DISAPPOINTED. DO BETTER."

"I bought shoes and when i took them home i realized they looked a little worn, not necessarily “used” but clearly not brand new. I went back to the store to get the exact same shoe in the same size to exchange and they refused claiming I had worn them and that “her girls would never sell me shoes like that”. Youd think with such high prices you could get better customer service."

"I just want to give a big shoutout to my customer service rep at the men's fragrances counter at Dillard's, Holly Greene. She was so fantastic! She showed me several colognes, as I am very particular, but she was very patient and fast to help me choose the one for me today. She is very good at what she does and her product knowledge level was amazing and very professional. I recommend you ask for her when you are there and need help finding just the right fragrance. She'll get you going in the right direction. I learned there are many types of fragrances so when she knows what you like, she can make a good assessment of others in a similar category and steer you in the right direction to help you pick. She is really great! Thanks, Holly!"

"Stood there for 10 minutes while watching two blonde workers have a conversation and having them look at me every now and then. Needed to buy a cologne but no help, they left the cabinet open so i grabbed the size i needed and proceeded to walk to the front to purchase it with a wonderful woman who greeted me when i first walked in but the other workers finally noticed me as i was halfway to the front asking me if i need help. They watched me but didn’t help. I also made it very obvious what i was doing. Terrible service"

"⭐⭐⭐⭐⭐ I had an exceptional shopping experience in Dillard's men's department that I simply must share. From the moment I stepped into the store, I was met with an atmosphere of true friendliness and great attitudes. The staff in the men's department went above and beyond to make my shopping trip memorable. Their genuine smiles and willingness to assist made me feel like a valued customer. It's evident that they take pride in their work and are dedicated to ensuring every shopper has a positive experience. Not only were the employees friendly, but their product knowledge was impressive as well. They guided me through the various sections, offering insights and recommendations tailored to my preferences. Their expertise helped me find exactly what I was looking for, and even introduced me to some stylish options I hadn't considered. Thank you for helping me find my 70's-night outfit for my upcoming cruise! The overall layout and presentation of the men's department was also noteworthy. It was organized, clean, and inviting – making it a pleasure to navigate and explore. The wide range of brands and styles available showcased their commitment to catering to diverse tastes and needs. I left Dillard's with a smile on my face and a sense of satisfaction that only comes from outstanding customer service. The friendliness and great attitudes of the staff truly made my visit a standout one. If you're looking for a shopping experience that combines quality products with exceptional service, I wholeheartedly recommend visiting Dillard's men's department. ⭐⭐⭐⭐⭐"