Pep Boys

"I took my suv in to have an oil change and a simple tune up. After they started the tune up they called me and explained I needed gaskets so I approve the extra. Thought great my car will ride awesome now. 2 days later all the sudden my check engine light came on, so here I go taking it back again. I was told now its a new problem and more money. No choice fix it. yeap 2 days again and check engine lights on. I am very frustrated at this point. Submitted formal complaint in hopes this issue gets resolved."

"Just got my brakes and rotors done on my explorer and John and Travis did a fantastic job! They got me in and out super fast and got me a great deal! I’ll definitely come back! Come see these guys for top notch service!"

"I purchased 4 tires, installed, plus a front end alignment from the Pep Boys at 12535 Nacogdoches Rd. I worked with Tony and Charles Z. The service was excellent, the price was fair, and both men were exceedingly professional and helpful. The job was completed in a very timely manner. I plan to return to return to them for any future needs. I highly recommend them!"

"I had another Pep Boys location on thousand oaks and Jones Maltsberger turn down my business because I showed up at 4:45 on a Sunday when they close at 5. I had a completely flat tire, so I called this location, spoke to Alan, and was assured I would be taken care of. Luke the technician was extremely fast and got the new tires taken care of quickly. It’s a shame I had to drive 2 miles down the road with a leaking tire to get taken care of. Definitely recommend this location, have used this one in the past and always received better service than the location closer to my home. Five star service from Alan and Luke!"

"Husband and I needed to bring our vehicle in to get our tire looked at and repaired due to a leak. They pulled the vehicle right in to work on after giving me a quote for possible options if it could be patched or not. Asked if they also do state inspections, which they do. They told me they would update me whether it was repairable or not. As soon as they found out they updated us that they were already repairing it and quickly moved on to the inspection. Everybody we came across was friendly and asked how we were doing. Chris helped us find the engine air filters for our vehicles and adjusted the price to match competitors. He was super helpful and will definitely be back to work with him in the future for any purchases we need to make for our vehicles. Once they were finished with the vehicle they let us know and informed us of our rear wiper blade, and license plate light being out. Also, let us know that some of the tires were a bit over inflated and adjusted them accordingly. The experience was great. The building itself could use a mild remodel. Some fresh paint, striping the floors, new cieling tiles, etc. Small fixes would make a huge impact. Would recommend this location to anybody."