Discount Tire

"I’ve been to Firestone once and I’ll never go back!!!!!! This place is amazing!!!!! Super friendly! I had a blowout and they are covering the tire under warranty. They came out to meet me before I even got to the door. Great customer service!!!! So much better than Firestone!!!!!!!!!!! Thanks guys!!!!!"

"TLDR: Bad signage = terrible experience. All I wanted was to get my tires checked on my lunch break. I drive a lot and my last tires were from Discount Tire off De Zavala on 1/24/2022. I've never been to this location so I called at 9am this morning to confirm they do air checks. The guy said they do and to go to the back. When I get there, there's nothing going on in the back. At the De Zavala location, the air check area is obvious with signs and cones. There were cones at this location, but far enough off they seemed unrelated to where I eventually found out the air check area is. The store is busy so it took 9 minutes before an employee could explain where I should go. Okay, so I pull in behind a car and the employee there comes over to tell me that the line starts in the back by the cones and I was cutting in line. I asked about the lack of signs and he said there are signs by the cones. See my photo for what it looks like when you drive in. No signs. You'd have to drive up to the cones and around the side to maybe see a sign. I didn't go over and check though. I was also annoyed from another incident when I was inside- a lady was picking up her car and I guess not happy about the charges. I heard her say, "Well, I ASKED!" loudly and walk off to get something from her car. The employee at the next register said 'Karen,' and another employee and customer laughed. She was just upset, not acting entitled over anything and berating people. I know I've been upset at auto shop pricing before. I left and on my way up the access road saw that the Brake Check next door does free air checks and I was in and out of there in less than 5 minutes. I'm not mad at Discount Tire for being busy. I'm mad that the whole service experience was so poor- the location should use visible signage for the air check, employees should not mock customers, and they should greet you when you enter and possibly ask a quick what are you here for so they know where to funnel you. So, I'm seeking recommendations for locally-owned tire shops with decent service. :)"

"Love my Nitto Trail Grapplers! My go to tire place for many years. Always great service, prices are competitive and they don't ding my wheels."

"These guys provided me awesome service today. I called to confirm availability of some tires, Curtis confirmed and set me up a service time. Parking lot and lobby were slammed with people, but Christopher got me set up ASAP and they managed to get my new tires installed and get me on my way within an hour. Appreciate the efficiency and highly recommend calling to set a service time to avoid a long wait!"

"My usual tire shop. They price matched a Yokohama tire I found online but was not listed on their site. But they apparently had them and got them there same day and was able to stop in and get them done on my F-Type within what seemed like 30min. No fuss no muss."