CVS

"Showed up to pickup my prescription 10 minutes before closing and was told my prescription was "put back on the shelf". I drove all the way here to pick-up my order only the 2nd day after it arrived to the pharmacy. I asked why it was put back on the shelf. They said after 14 days it gets put back on the shelf, but my order was placed this past Friday & I was told over the phone it would be ready for pick-up Monday afternoon (yesterday). Today is only Tuesday (the very next day) and I wasted 30 minutes driving here to pick up my prescription. Apparently no other cvs carries my prescription so I can't even make an extra drive to still get my prescriptions by tonight. They also said something about having to pay a copay for my prescriptions, but I had already verified that they were totally covered by insurance 2 separate times, $0 copay, as per usual with my prescriptions. What the hell are these people talking about?? They had no answer as to why they put it back on the shelf 1 day after receiving my prescription. The best excuse they had was "I don't know". They couldn't even bother to make up for my inconvenience that they caused me by simply putting it back in a brown bag and checking me out after discovering their mistake. Their excuse then was that they were now closed. Well, instead of arguing with me about their mistake and how much they do not care, they could have spent that 10 minutes fixing their mistake and bagging it back up for me. These people are sub par. Not shocked at all though, I was wary of the low ratings & bad reviews from the pharmacy here & now I know exactly why! I will be looking for another pharmacy, at least I don't have to deal with this crap anymore!"

"scammers. constantly get communication my Rx is ready only to have them "not yet ready"when I go in. Then, increase copay by 70 dollars and have no record of correct insurance information. Not a single person was helpful nor would they correct the information. rude, unhelpful, and completely disorganized. use WALGREENS!"

"We tried to fill a prescription for my mom but they didn’t have all of the pills. They told us that they would call when they had the rest of the script. They didn’t tell us that since we took the 10 pills they could not fill the rest of it. If they would have told us that in the beginning we would’ve gone to a different pharmacy. We are having to call her ph to rewrite the script for the rest of the pills. Until then she is in pain."

"Worse pharmacists ever. When I confronted the head pharmacist Nicole, she told me thye are not responsible to their customers, they are only order takers, and if I dont like it go somewhere else. All this from them giving me the wrong medicine and not wanting to take returns or the complaint that it was dangerous."