Walgreens 5317 Williams Drive, Georgetown, TX 78633

"Maybe it's a Walgreens thing. I can easily see corporate saying: "let's start offering all these additional services, add a drive-through, but don't hire additional staffing for it to save money." This was visit was for my second shingles jab. Just like my first visit to a different Walgreens -- they didn't have my screening available that I completed online beforehand, and as I waited (in both visits), I watched the pharmacist running back and forth, poking on the computer, being constantly called for "consults", in the back doing whatever, helping out at the drive-through, completing paperwork, AND giving shots. ONE pharmacist on duty! It was exactly the same for my first shot. Oh, AND they can't make mistakes. I actually felt bad for them, in both instances. I think Walgreens is setting themselves up for failure. The burnout rate for pharmacists must be incredible. Took me almost an hour to get my jab -- and I was early for my appointment I made online."

"Male that answered the phone asked for my information i told him i was checking on my prescription and wanted to verify my doctor had called in my refill since the other three walgreens had the medication out of stock. He said that he couldn't tell me if my doctor had called in my medication and he couldn't tell me if the store had the medication in stock the doctor had to call and ask if the store had the medication in stock. I laughed and said how many doctors do you talk to everyday that call to check if you have the medication in stock? He said he couldn't tell me that information. I said of course you can't because doctors have other things to worry about and that's why they ask there patients for help with locating the medication and so the doctor only has to send to the location the patients verified for them. It called teamwork or working together. My doctor helps over 300 patients per month and I can assure you that he trust and relies on his patients for help and that's why I have been a patient for over 8 years and don't hesitate to help when I am asked. Prescription was ready and I paid for the Prescription and showed up to pick up the prescription and they said it's now canceled and on backorder. And it's been on backorder. How can something be on back order back yet you charge my credit card $48. Now I have to wait 3-5 which will really be 5-7 days because of this week being a holiday! Ever since the covid situation and shortage staff and storage medication walgreens pharmacy continues to fail there customers. Moving all my family's medications to a private pharmacy and not using businesses corporate pharmacy anymore!!!! Walgreens doesn't know what team work is and honestly I don't think they ever will. Won't wait anymore of my time using there company for my family and my medication."

"Hands down the WORST pharmacy. The pharmacist are rude and can never seem to get it right. They call you to let you know that your prescription is ready, only for you to arrive to pick up and it isn’t actually ready!! Please do your homework and DO NOT get your prescriptions sent here."

"I have now had 3 experiences as a pharmacy customer at this specific location. (Del Web and Williams dr.) I would give the overall only 2 stars because it has been either a hit or a miss when speaking to the techs about my prescriptions. Today, though, let me tell you!! I called in today to refill one of prescriptions and a man answered the phone in a semi normal way, but still not like the other employees who work around him. I then told him my name and that’s it! The man did not even leave room for hesitation! He very coldly responded, (without even asking for my DOB!)”Nope, no scripts here for you! No scripts in that name!” I decided this was odd so I asked him his name. He called himself “Wilson”, and I told him to put me on the phone with another employee. Well, he put me on hold…. I eventually hung the phone up, and private called back. Somebody very nice answered this time, and imagine that! My prescriptions were actually ready!!! AND to top it off, y’all there is not a Wilson who works at this location! Sorry for the long review, but posing as a Walgreens pharmacy tech?!? #Nonsense. #End.IT. "

"Nice and clean pharmacy right near Sun City gates. The pharmacy has play a role of a corner store for community bear buy abd offers prescription, otc medication, home and office goods and wide selection of food (nothing special, but good enough). Because the pharmacy close to senior and adults living community there are plenty of goods for this age group needs."