Strauss Heating and Air Conditioning Inc.

"We have had an excellent experience with Caesar! He arrives on time and is very professional and does a fabulous job. He knows his business very well. I highly recommend this company."

"Impressive customer service!!! They were very honest, respectful, and hard working. They promptly answer phone calls and text messages. Superb! Don't look any further.... I'd definitely recommend Strauss Heating and Air Conditioning."

"In reference to your reply to Thomas White. If you didn’t take the claim for whatever reason all you had to do was cancel the appointment. Why would you confirm an appointment, then not show up, then not answer the phone when called? The only time you answered was when you were called by him on a different number. In the future please have respect for your potential clients. We take time from work or our lives to be at home for the 4 hour window you set. If you’re not going to show up have respect enough to let us know. I don’t think that’s too much to ask for. I’m not the only one to complain about this with your company. Each time you have some reason on why it’s not your fault. All you had to do was inform the customer that you were not coming. The reviews about him not showing up are true. All I’m saying is be very careful with this guy. If you take time off work for his appointment it might just be a waisted day. Have a great day"

"Be careful with this guy. He confirmed the appointment and didn't show up. I called and texted many time with no reply. I tried texting him from my friends phone and he replied right away. Look at his reviews, others have complained about him not showing up for confirmed appointments. He always replies with how it's not his fault. He's lying. My claim is through my home insurance. I'm willing do bet he doesn't show up to home insurance claims because he has to justify what he's repairing and it's harder to rip you off. You're experience may be different, just beware with this guy and hopefully he shows up to the appointment. In response to your reply you could have canceled the appointment, called and said or even replied through text, but you didn't. Why confirm an appointment then not show up? This must be common for your company because my review is not the only one saying this. Plus my insurance is still waiting to here from you on a job you didn't show up to. I'm still curious to know why you didn't show up it has to be because it's an insurance claim. All I'm saying is be careful out there people with this guy."

"Professional and great service. Furnace stopped working and they were out that same day to take a look. They didn't have the part on hand to fix but returned the next day to replace what was not working. The tech was very thorough, explained clearly what the issue was and ensured the furnace was fixed and working well again before departing. Communication was great throughout the entire process. Will definitely choose this company again in the future."