MPG Automotive

"Honest, pleasant, accurate answers I can understand. They did deep work on my Subaru that has been good 20,000 miles. Appreciate you."

"Came in on the day after Thanksgiving, other shops nearby were closed although there website said they were open. I stopped by MPG Automotive and they went out of their way to get me back on the road. Clean shop, certified Techs and great customer service. Highly recommended and I'll be back! Thanks"

"Excellent service. Great mechanics and front desk staff. All knowledgeable and helpful. Definitely recommend for all your car needs."

"I have to say that I was initially very happy with MPG. In my last review, I gave them 5 stars. I felt that they were honest and trustworthy. That has changed in the last two interactions. Now, not once but twice, once at the one in Dyer by Edgar Park and the other further down Dyer, Today, sadly, I felt like I had entered into any number of shady and dishonest mechanic shops in EP. Today, I felt like every other horrible dishonest car repair place in El Paso, sadly. The manager that is typically there, is usually pretty honest and I feel comfortable working with him, today, a diffrent person was there, and he acted shocked that I always bring my vehicle there, they never know that I bring my vehicle here for almost EVERYTHING- the folks that I have never dealt with always act shocked and say that the systems don't talk to each other...regardless, went today because my battery died and I had to jump it, although the panel lights didn't work nor did the windows, after it started by a jump start...I asked if he could check it out because it's probably that the battery is bad,and that I'd have them replace the battery...which they have in-stock at AutoZone. I was willing to pay them to order, receive and replace the battery amd had planned to do the oil change as well, and, that way if changing the battery didn't fix the issue they would have it so they could fix what was wrong, Nope, right away he said it had an electrical short and that its 90 to diagnose it for an hour.., he made this assumption even after I told him that the battery had died and I jumped started it to get it there, although none of the items like lights, panel lights, windows or mirrors were working, without diagnosing it first, I asked if we could do process of elimination to see if either charging or replacing the battery fixes and we can go from there... NOPE right away he states it is an electrical short and mansplainedbto me how a car works with the starter and battery, so all it can be is electrical (lol) AND, he would have to take the car apart to diagnose it and it would be 1-2 or more hours...but he "will check the battery...if that's all I wanted" he comes back and states that the battery is good, so it's electrical. While I was waiting, I read up on the Manufacturers (European compact SUV) community page and they all said the same, battery dies, vehicle goes into a specific mode and changing the battery and the resetting the codes would fix. He didn't want to hear it because he wanted his $90 an hour to diagnose it by taking it apart...I decided to take my chances and drove it to AUTO ZONE, where, they put the machine on the battery, and guess what, the battery waa indeed bad... the battery was installed in 2018 and it was a THREE-YEAR battery!!! (Great battery btw! Got 5 years out of it!! Thanks again Autozone)Which it had right there on the side on the lable that shows the year it was installed/manufactured...So bought the new battery, Autozone installed it FOR FREE, everything works...Guess there is no electrical short after all...Saved myself probably a bogus 1,000 bill...so for what they could have charged as a mark up for the battery and install charge and oil change, they would have had a happy loyal customer- yet you lost a loyal customer after two shady interactions, over how much money? I guarantee my loyalty would have returned 10xs that amount. I try to support local, but local doesn't support local customers, so it's hard to be loyal to someone who just wants your hard earned money for bogus diagnostics... Buyer Beware..."

"I stumbled across this place by sheer luck, and boy was I lucky. First of all, if you want a nice honest mechanic, this is the place for you. They won't B.s you. They do complimentary checks for Free while they are doing the work on your car troubles, there's so many perks, it even has financing in case you don't have enough. It's hard finding a honest mechanic shop but these guys actually break everything down to you. Did I mention the snack in the front? Lol the complimentary water, coffee and snacks while you wait. Man I was sold. I'll keep recommend this place and I'll keep going back. Also their service is pretty fast. Usually you can expect your car is less than a day or 2. I had 8 car troubles, and they finished in 2 days. I couldn't believe it."