Houston Methodist Comprehensive Care Center

"I have been provided a variety of med services at this care center since moving to Pearland approx 6 years ago. On site Cardiologist, Neurologist, Gastroenterologist, PCP, Physical Therapist, & Lab services are available and I have found them to be available for my needs in a timely basis. In no case have any of these providers failed to respond to my medical needs. I am fully satisfied and appreciative of how the doctors, nurses, receptionists, therapy and lab personnel have seen to my care."

"I was scheduled for a bone density exam. They told me to be there at 8:30. No one was here in the department but people kept showing up for their appointment. The staff doesn’t appear until 9. Why make people come a half an hour early? Next time I will go to the med center. They run a tighter ship."

"I take my client here for labs. Clean facility. Short wait times. Excellent staff. Highly recommend."

"Patient abandonment. I received a letter from my PCP after having many years of pleasant provider & patient relationship supposedly because of "break down in communication". This was abrupt, confusing and most certainly an error. I'm not rating my doctor I'm rating administration at HMCCC in Pearland because after many attempts at reaching administration regarding this possible mistake and being promised a call, no one ever did. Here is the breakdown of events: -Last visit with PCP nothing out of the ordinary pleasant visit on 4/22 -Received letter on 9/13 (letter was dated 9/7) -Called and left voicemail at clinic on 9/13 (no call back) -Called on 9/14 (left message with clerk no call back) -Visited clinic on 9/15 and clerk informed manager. Manager acknowledged receiving the previous inquiry and let the clerk know she would call me that day. No call was received -Called again on 9/22 was told manager was in meeting and would call back after their meeting (they didn't) At this point I don't expect they will ever call me. They don't seem to care if there was a mistake or caring for their patients. Update: I was finally called back on 9/23 by administration 10 days after reaching out and a day after posting this review. I was told Provider wanted to give me the opportunity to "find better care" (their words). I have no clue how they came to this conclusion or that I needed better care until now, I was happy with my provider. Please visit the Texas board website describing patient abandonment if it happens to you too. A reasonable, prompt notice to end patient physician relationship is needed for such action. "Finding better care" is not a valid reason to release a patient from your care and waiting 5 months to tell them is not prompt."

"The best staff I've ever had to deal with in the medical field! I've brought both my kids (10yo & 17yo)for MRIs. They made them feel very comfortable and welcomed. Mrs. V was exceptional to them both. A absolutely recommended the Imaging side of it."