Long Meadow Car Care

"Service was great. I made an online appointment. However, I was told the online appointment process doesn't work. Walk ins and first come first serve is their current process. I was able to get my oil change done pretty quickly."

"Always the best experience here, this shop has been my go to for state inspections for 5+ years now. Tony at the front is always SUPER friendly and nice!"

"I called this place a day prior and wanted to make an appointment for an state inspection for my car. I asked the guy on the phone what time would be the best time for me to come in the next day. He said, well we open at 7 in the morning. I arrived 7am the next morning, and a guy name Tony opened the business basically told me that they don’t start state inspections until 8 am in the morning and I was lying about being told to show up at 7 am. Avoid this place, this guy Tony had a real bad attitude, so I went to the business across the street called Car Care USA, and got treated like a valued customer. Now I understand why Car Care USA usually have more customers than Lame meadows car care."

"I used to be their a lot for our 2 old cars. The work was excellent and the staff is always nice. Now I go their for my state inspection. This morning, I was in and out in half an hour. Always a great experience with the staff there."

"For the past 11 years, I’ve taken my vehicles to long meadow car care and never had any serious issues with them. Only a few minor things. However, they recently pissed me off to no end. The AC on my truck stopped cooling. So, I dropped it off to long meadow car care to get the AC fixed and I also told them to change the oil and do the state inspection. I dropped my truck off on a Friday and didn’t get it back until Tuesday. I had to call them and I even went to the shop to check the status. No one called me to let me know what was going on! My truck sat there all day on Tuesday and Terry didn’t call me to say it was ready. When I picked my truck up, the first thing I did was looked to see if the oil filter was replaced. IT WAS NOT! I pulled the dip stick and the oil was the same old dirty oil. They had the audacity to charge me for the oil change. My truck holds 5 quarts of oil. According to the receipt they were charging me for 7 quarts. That’s totally dishonest! The average person wouldn’t have noticed that. They didn’t do the inspection. I ask terry why. He said the so-called mechanic had to disconnect the battery to check the AC. That was a lie because my clock and programmed radio stations had not changed. They claimed my AC has some other issues and it would cost me $2950+. Well, that’s not going to happen. I will never, never ever take any of my vehicles to long meadow car care. I’m so done with them. If any of you are planning on getting an oil change from them, you better pull your dip stick and check it before you leave!!!!!!!!!! The person who didn’t change my oil, didn’t even apologize to me! I’m going to take my truck to a different company for them to evaluate the work done on my AC and get a second opinion. Shame on you long meadow car care!!!!!!!!!!!!!!!!!"