Walmart Auto Care Centers

"Told me I couldn't get the nut off the wheel and that I needed to go back to discount tire to get them to help me get it off. the staff at discount tire laughed and it was done in 1 minute to take off with no Charge. Not recommended, very bad experience waste of time. The cost to install four tires was $100 and because nut couldn't take them off it became $112? Isn't this walmart your problem?"

"I wouldn’t recommend this auto care to anyone. I bought 2 tires on Walmarts online page, and they arrived to this location 26824 Farm to Market 1093, Richmond, TX 77406. I went Monday the 15th for the installation of both tires. The day after, one of the tires they installed was flat, (as you can see in the picture below), I had to get my spare tire on because I couldn’t drive with the tire like that. I went to the auto care the 17th for a solution to this problem, and after explaining the service manager my problem, that the tire was installed 2 days before, and clearly it was because of a bad installation or a issue with the tire (they should also make sure the tire is in good condition to install). After almost 2 hours and speaking with another manager, they managed to send the tire back to give me my refund. Now I have to wait another week to get my tire because I can only get it online. This was my first and definitely last time going to this auto care."

"Purchased two tires and all 4 tires TPMS replaced for less than half price compared to Discount Tire. Excellent work!"

"Awful customer service at night time. I should have listed the name of those employees. They were lazy and absolutely unhelpful. One of the tire that I got installed here got bubbling up without hitting curbs etc but they said I hit it something (were you even seeing me hitting something?) I was the driver and know my car and I didn’t hit anything yet they insisted that I hit something. It was so annoying. If that wasn’t the issue with installation, I can say that it was manufacture defect but still they didn’t take it nor refund me although I’m still in eligible period for returning or replacing. Seriously, those workers over here are joke. I don’t recommend this place anymore or at least don’t come for night time workers. They are lazy."

"MICHAEL, Delisha, Andrew & Landyn, and the whole auto care team worked so fast, and were so helpful and knowledgeable when it came to fixing my tire. I’m so grateful I chose to come here. They made sure I was going to be safe on the road and told me some places I can go to for further repairs. I’m so grateful for their help today!!!"