Daphne's Pet Grooming & Boarding

"Edited: June 27, 2023 A couple of months ago, I booked an appointment and when I arrived to drop off my dog, the door was unlocked, the lights were off, and no one was there. Another customer and I waited for 15 minutes and finally someone arrived. This was a Monday morning which made me wonder if they had left the door unlocked over the weekend. Anyway, there was a dog running around loose inside that had gone to the bathroom #1 and #2 everywhere. Assuming it had been left out of any kennels all weekend. Fast forward to today, I was already hesitant about sending my dog back, but I made an appointment to drop him off this morning at 8 am - she said “anytime before 9:30 am”. Again, arrived on time and not a soul in sight. I waited for 15 minutes - called and no one answered.. you can only wait so long until you have to go with plan B and take your dog all the way back home before going to work. Extremely disappointed and frustrated. They do great work but are hard to get ahold of and have noticed recent unprofessionalism of this business. —————— Original post: Appointments available in a very reasonable timeframe compared to others in the area. Professional service and staff!!"

"Okay y'all... So I have a 4 lb Chihuahua that sleeps with me, goes everywhere with me, and is very "all up in my face" all the time. So I'm sure you can imagine my absolute horror when I woke up one Sunday morning, scooped her in my arms.....and got greeted with A TICK! ON MY BABY! Of course I was like "hell, no!" And I frantically got on Google in search of help. I called one of the big box petstores, who wanted $60. But then I saw Daphne's, and I am ever the champion for local small businesses, so I called. Not only were they literally 1/3 of the price but they had an immediate opening! Unfortunately, I didn't think to get the young man's name, but he was so nice and wonderful with my Coco, who is usually afraid of men. I HIGHLY HIGHLY RECOMMEND THIS BUSINESS!!!!!"

"DO NOT TAKE YOUR DOG HERE. THEY KILLED MY PUPPY!! Since I cannot get a callback, I’m going public with this. They killed my dog. 8 week old healthy puppy, that I brought in because he got fleas from the neighbors’ yard. I couldn’t get the fleas out due to the thickness of his coat, so took him here. They put him in flea dip and left him soaking in it for an extended period of time. Best estimate based off of what I was told by groomer, he was left in flea dip for over an hour. Groomer called me to come get my dog, saying he thinks somethings wrong with him, that the puppy wasn’t moving and his head was floppy. I immediately went to get puppy, but he was already seizing and having extreme difficulty breathing. I left to take puppy to vet but he started seizing again, bleeding from his nose, and died within minutes of leaving. Shame on Daphnes’ for having people who are uneducated on proper grooming and procedures handling dogs!! EDIT: the EIGHT WEEK old puppy was not sick. I brought him to you *because* I couldn’t the fleas off of him myself. Regardless, it is negligent to to put a puppy under 4 months old into flea dip at all, much less for over an hour."

"Daphne’s has great prices but this last visit has me very upset. I dropped my pup off at 9 AM and she still wasn’t done at 5:30 PM. I asked for a full groom and specified I wanted a shaved face and super short ears / beard area as well as shaved paw pads. She has a shaved bridge of nose but the rest of her face has not been touched. It still looks dirty. Her paws were not shaved and in addition she came home with a matt. The staff was friendly but I was disappointed with her cut."