Internal Medicine West

"I want to brag on Michelle Smith for taking good care of me and having wonderful bedside manners. She explain things very well and telling me what my chest pain probably was.She went on to order x-rays and and found out because of my pain which was from having a terrible Cough for two weeks. Thanks Michelle so very much."

"READ REVIEWS BEFORE GOING HERE!!!! This office is frought with trouble. The most unprofessional doctors office I've gone to in my 57 years. I'm about to be turned over to collections, one entire year after services. I was assured they accepted my health insurance or I would have looked for a physicians office tgat did. It was after I told them I wanted a different doctor. DR. AJIT was the doctor I had seen twice. I went with concerns for the severe pain in my feet. She would not go further unless I dealt with my anxiety issues she said and even though I told her it was situational stress. She was only concerned about placing me on Prozac. Which I never took. Went back again. She comes in. Dirty hair, only speaks into her dictation and leaves the room. I stopped her and pleaded with her for a referral to a neurologist. She said...oh you won't be able to get in for a year. But did prescribe Ambien. She only wants to prescribe pills and move on. Suddenly, I advise I will leave their practice...that's when I get the bill for over 400.00 stating my insurance was never accepted. I've never experienced anything like these people tgat call themselves professional. Then if you try to talk to them about it they become arrogant and combative. Please run if you read this. I've found a great professional doctor and staff. This is a place of last resort."

"Always a great experience with Dr. Boruff and the entire staff. I feel like they all care and aren't just there to turn patients around to get through the day. I've never been rushed through my appointments and they are genuinely interested in my health."

"***IMPORTANT*** READ THIS BEFORE YOU EVEN THINK OF GOING TO THIS DOCTOR'S OFFICE!!!! Doctor was rude incompetent and condescending rushed the entire visit and did not respect or listen to me her nurse was TERRIBLE!! and when the doctor heard I was going to get a new dr when I Got insurance a month from the visit she did not provide me with the service I paid for out of spite!!!Office manager was told the office was being fired and she treated me as if she were trying to fire me as a patient first LOL - like a spiteful child throwing a tantrum which just goes to show exactly how unprofessional this place is!! but more importantly did not support me when I tried to tell her how rude her doctors and staff were and that I did not receive the service I paid For. Then they tried to make me pay again for what i already paid for after they told me i was paid in full and would not be billed further for anything from that visit. IU am now going to be taking them to court if they persist in trying to make me pay twice! They are doing this JUST to hurt me. This is how evil this place is. TRUST ME DONT PUT YOURSELF IN A POSITION TO HAVE THIS HAPPEN TO YOU!!! I am Filing a report with the AMA and will probably be suing them. Luckily i have a good lawyer friend I grew up with who deals and WINS with medical issues who will definitely make sure they can't touch me but not everyone has this option! RUN FAR AND FIND A DIFFERENT DOCTOR’S OFFICE!!!! Update: don't trust this reply from the "owner." I tried to call and talk to them and they were rude to me! The lab that they used to double bill me just to hurt me tried to call to straighten things out and were put on an indefinite hold. The customer service agent was even shocked that they would not speak with her! Don't trust this Doctor's office! I gave them every chance to do the right thing and they treated me like trash!"

"Dr. Boruff and his nurses are phenomenal! Scheduling appts for labs makes sense but husband waited 45 minutes from appointment time to have a 5 minute blood draw. After fasting and being mid morning, that is unacceptable, especially for a diabetic. Front desk staff probably dropped the ball and was unapologetic."