Access Medical Centers - Urgent Care

"Got in quick to take vitals and tell them my symptoms dr aliyeah Roger’s DO after talking with her she ordered and i was given breathing treatment also chest x-ray of lungs. she came back after looking at x-rays told me her diagnosis then ordered treatment medications for possible pneumonia but wheezing still after treatment so congestion. will call after another doctor views lung x-rays and agrees if not she will not call . checked out with her findings and and instructions. Very thoroughly cared for by all even the young man that took me back and the young girl that gave me the breathing . Thank you Urgent care"

"It was not a long wait the employee was very nice and polite the doctor that took care of my sickness was very understanding and took time to talk to me and made it understanding to what was going on she was a practitioner that is in one of the rooms"

"I need an explanation on the billing practices of this company. I visited the Access Medical Care center in need of a physical and a flu shot. The receptionist immediately said that insurance would not cover any of this without ever having taken my insurance information. I asked for the entire out-of-pocket cost of a physical and a flu shot. I asked multiple times if there would be any further costs beyond the price I was given. I was assured it would only be the amount I was told, so I agreed and paid for these services. After I was seen, I asked a second receptionist if I could expect any further charges, and I was assured I had already paid. I then asked for an itemized receipt, which showed more than the amount I paid.  I asked again, if I could expect more charges to cover the difference in what the statement showed and the amount I paid. I asked for that assurance in writing. I was refused and brushed off with "billing will figure it out, you don't have to worry about that." Had the possibility of further costs been divulged before the initial payment, I would have gone elsewhere, as the cost was already at the limit of what I was willing to pay for these services. After having asked directly multiple times, I would have hoped the information I was given would be accurate. I understand they may have been working under limited knowledge. However, to be given inaccurate information at my own expense is unacceptable."

"Checked in at 2:14 pm and front desk didn’t ask what I was here for just stared at me. After checking in with her she didn’t tell me that I’ll receive a text to submit paperwork to be seen in the back. She just told me it’ll be a 20 min wait and told me to have a seat. I literally waited an hour and after scrolling through my text I realize I had to submit my paperwork through the text I received. Please make sure your front desk is polite and respectful and asks questions rather than say “I can help you at this window “ and just stare at you when you go to them. Please be informative before telling them to have a seat."

"Today was our first visit. The staff was kind and courteous, and took the time to hear our concerns and our visit didn't take long. They accept soonercare and even printed a copy of our card as we mentioned we may have lost it. Would definitely recommend if you can't get into your primary care and don't need ER."