Foot Locker

"I bought my daughter a pair of shoes online for Christmas that ended up being too big. For the life of me couldn’t find the email receipt. Every employee was so helpful. Jas looked up my order with my phone number (life saver!). Unfortunately the shoe was sold out but they gave me a refund and sent me over to Kids Footlocker where it was in stock and $25 cheaper! No clue she could even still fit kids sizes. Apparently a kids size 6 is equivalent to a womens 7.5! Everyone at Kids Footlocker was awesome too. Not every day you get such good customer service. I’ll look at Footlocker first from now on."

"Don't shop here if you're a POC/Black person. I came here to exchange a pair of Air Force ones, and the Caucasian employee with the curly, sandy blond hair kept watching me. I asked to see a couple of black and white Gammas and he continued to watch me while conversing with his friend. He didn't ask me how they felt or my opinion on the shoe and with his constant surveillance, I was afraid to walk around the store with them. The second I put them away. He asked me if I was going to get them. I said I was still deciding between the Air Force ones and the Gammas. Before I can say anything else, he said he'll put them at the counter and I didn't even get to take a pic or video chat with my friend to help them. Meanwhile, a young Caucasian mother and daughter had two boxes of shoes and weren't being watched. I felt like I wanted to cry and was embarrassed for being treated like a thief."

"Hello there, people who are viewing my comment! I sincerely hope that you have not visited this Footlocker location… They have terrible service, and when I say terrible I mean terrible. My gingerly friend has taken soooo far that he has excluded his shoe shopping from Footlocker. The employees also were misbehaving around children. Like I said, the service is terrible. When they come up to ask if you need help, and you say that your just looking. They respond with an eye roll and a sarcastic okay.Besides me and my friend there were two other people in the store.We looked around for at least 5 minutes before any employees which there were a decent amount of came to help us. little did he know we were paying customers when someone finally came over he told us “ok what do you two need” we said nothing and we went to finish line even though they had exactly what we wanted. When we arrived at finish line before we could find what we wanted some one came over and asked what he could help us with.We ended up purchasing the shoes at a much lower price never shopping at footlocker ever again."