Childtime of Latham

"DO NOT send your infant here! They are so horrible to them and they don’t even care. I complained multiple times about the way my daughter was being treated and manager would say “oh we will talk to the staff” .. nothing changes. My daughter would be filthy everyday. She had plenty of spare clothes there and she’d always be so dirty in the clothes she was brought in wearing. they wouldn’t feed her. I’d send in 4 bottles, she would only be fed 2 ALL DAY. She started solids, I’d send in breakfast and lunch they would never feed her lunch. If they did, they mark it she ate most of it but she didn’t even eat any of it. I watched them feeding her a couple bites then put her back on the floor and she started crying because she was still hungry and wanted more. She was there from October until January when I finally pulled her. 3 MONTHS of neglect my poor baby went through! I do NOT recommend sending your child here!! If I could leave zero stars I would!"

"DON'T SEND YOUR CHILD HERE. They take advantage of parents in desperate need of childcare. They also lie about the start date and their availability for when your child will be able to begin attending Childtime of Latham. Do not waste your money putting a deposit down that you will NEVER get refunded back to you. I called twice around the time they Claimed to have availability and I also emailed the family admissions director. Very unprofessional and unpredictable do not waste your , breath time or money on this specific location ! Will try to take advantage of single moms/parents in need ."

"We are a military family that requires childcare reguarly due our obligations. We put our son on the wait list to start (july of last year) and was told February to March time frame (paid the deposit as well). Recently filled out paperwork for childcare aware program and called to confirm start date. Was told earliest start date was now fall time. We've been lied to multiple times at this point about availability and start time for our son. Childtime of latham is a dishonest and manipulative business that preys on parents in need of child care. They lie through their teeth to local veterans and service members that are in desperate need of childcare, while taking their money and giving them a false narrative. Shame on you."

"I truly wish we never heard of Childtime Latham. Due to their inability to keep qualified staff in place we pulled our child from the roster with no backup plan. Infant teachers are either inexperienced or overworked and rude. Little to no individual attention to child's needs or parents requests. Director recently left and with that over a dozen staff members. AVOID!"

"I was really anxious about putting my infant in daycare but I’ve been thrilled with Childtime in Latham. The director, Ms.Lisa, is great at keeping parents in the loop and was really accommodating when we needed to switch from part time to full time enrollment . My daughter loved Ms. Shakira and Ms.Danielle. She can be a little tough around strangers but they were great at getting her calmed down after I’d drop her off. Ms. Olivia does all sort of neat activities with her class now that she’s a little older. I love the pictures I get sent over the Brightwheel app. Another plus is that this center has cameras in each room that let you check on you child throughout the day. You can’t sit and stream all day long, it has a time limit of half an hour, but it so nice to peak in on her during the day. The staff here really makes the difference."