The Salvation Army Thrift Store & Donation Center 190 Troy-Schenectady Road, Latham, NY 12110

"While although I have seen more cleanly and organized Salvation Army stores before, this is such a high traffic area, it is almost impossible to keep it up to any standard because of the volume of people that come in. Clothes are semi organized and appliances and furnishings are scattered all about. I feel like those looking to shop here should be aware of these things before going, because it can be overwhelming if you aren’t expecting it. With all this being said, I feel like I am still able to find something every time I go there. So that’s why I am giving it three stars."

"Rude staff. Sad bathroom open for customers to use but it has no water and toilet paper is big bike chained lol. Had to wash my hand out in the drinking fountain no other choice. Web said it closes at 7 got there 4.45 to 2 ladies yelling store is closing not being nasty just asked how come lady's said we changed our hours I said that socks I drove 20 min here can they change it. Rude young lady I DONT CONTROL THIS I said can you let someone know she looked at me with a blank stare. I DONT CONTROL THAT ITS CORPRATE shook my head. Bring back customer service training you work for salvation army that looks bad on the company stop hiring rude nasty people"

"I really hate to leave a bad review but I’ve been in a lot of Salvation Army’s and this one has been the worst one I have ever been in. The outside looks great but the moment you walk in it feels so dirty. The clothes were okay! The furniture department is thrown to one side of the store and is not organized at all. Bric brac was decent and going by colors. I couldn’t believe what I saw when I walked over to the shoe section. It was all really worn out shoes! Like why even put them out?! I mean it was bad. I never wanted out of a store so bad and have left one so fast. Be more selective about what you’re putting out in the store and be a little more organized."