CityMD West Village Urgent Care - NYC

"Very very disappointed in the billing experience here. For context, I called in advance of coming into CITY MD to confirm that this was the right place to go- citing sharp stomach pain in my right abdomen and concerned about appendicitis. They told me to come in. Upon arriving, I paid a $50 copay and was seen by a doctor who IMMEDIATELY said that the procedures / evaluations would be out of the scope of work for this urgent care, and to see ER. I asked if I could waive the copay, and they said yes. I have now received MULTIPLE invoices from City MD, telling me that a bill is past due, and that it has to be paid immediately. There has been no communication / answers at all from City MD."

"Fantastic experience. Intake was fast, was seen right away, RNs and MD were all professional, knowledgeable and very kind. A great start to an otherwise unpleasant flu season."

"My experience at this location was nothing short of amazing. By the time I completed my forms and sat down they were calling my name. I almost did not get up because I thought it was a mistake. It was even better to walk into the back and be greeted by such a caring and efficient team. Everyone, was on point. They were actually more efficient than the ER and I walked away with answers. I will go out of my way to come back to this location and I live and work in Brooklyn."

"Very quick check-in process, no appointment needed. I was seen by the doctor within 15 minutes and she was able to diagnose the problem and send a prescription to my pharmacy within the hour. I was given written information/instructions about the problem I was experiencing, treatment recommendations and what to do if the problem didn't improve or became worse. Overall, I had a very positive experience at this location (CityMD West 4th), and would definitely recommend it to others (rather than waiting for hours to be seen at the E.R., or waiting for an appointment with their PCP.) My insurance covered the visit (I paid a $25 co-pay) --significantly less expensive than going to the ER. My visit was on a Thursday afternoon, and I was treated by Anisha Lashkari, MD (about a half hour after I called to see if they accepted my insurance.) Dr. Lashkari was kind, reassuring and competent. Her assistant was also pleasant and attentive. The front desk staff were friendly and efficient too."

"I was today at CityMd just 10 to 7 pm and they took me! People there are very nice, polite. Dr Wagner came and help me immediately in a very professional matter. I was treated very well. I recommend this place as not only very pleasant but they provide very good, professional care."