Bloom Animal Hospital, A Thrive Pet Healthcare Partner

"Jo greeted us and helped our dog feel at ease. She was so friendly and upbeat. Melinda was our tech and was amazing. Giving treats and snacks and making her feel comfortable. Dr Matos was so clear and explained everything to us and what needed to be done . The appt was long but in a good way, we were not left sitting in a room but they were checking her ears, taking a culture, talking with us, making the meds. Even bringing in water for her to drink. It is very expensive but hopefully this is a permanent fix."

"About a year ago our dog Levi got diagnosed with Discoid Lupus, we had issues finding the right vet for him but after awhile we had a recommendation to go to Dr.Bloom, we are so happy we did. Dr.Bloom has helped our dog get back on track and feeling more comfortable. Although pricey it is the best choice we have made in treating our dog."

"I only go here because there aren't any other options. I moved to the area for grad school not too long ago, and needed a place to continue to refill my cat's (extremely necessary) daily allergy medication. As others have mentioned, communication and appointment scheduling was a struggle from the beginning. I got bumped from my initial appointment about a week before the appointment was supposed to be, and every appointment since then has taken twice as long as I've thought reasonable. I get that they're probably overwhelmed with patients, but that doesn't make the experience any better. Communication is also very hit or miss, as I have had to ask multiple times for a quote for a procedure, and often feel like I'm imposing when I call with questions for the front desk. I was hoping for a smooth transition from my previous vet, but it was anything but that. When making my initial appointment, there seemed to be a lot of confusion about what my/my cats needs were, and I had to answer the same questions multiple times. All I wanted was to continue what we had been doing with the old vet, but they seemed extremely reluctant to do so. Also, for some reason they always ask the same questions about his history at every appointment as if they keep no record of him as an existing patient. This is very annoying and confusing, I have never had a vet do this... They also haven't taken the time to form a connection with my cat, who is usually extremely friendly and loves everyone. He is now terrified whenever I have to bring him in for an appointment, which was not the case at my old vet. They once had to draw his blood for a checkup, and he was so distraught that they sent us home and told me to come back another time after giving him some anti-anxiety medicine. Again, this has never happened at any of his other vets. Finally, as others have also said, they are extremely expensive. I know there aren't any cheap vets, but they don't do a very good job of explaining why the course of action is necessary and if there are any other options, which leaves me feeling very distrustful."

"I had never visited the Bloom Clinic until I ran a local search. My regular Vet had no appointments that fit my short schedule. The staff at Bloom welcomed us in the very same day I called. They completed my dogs exam and shot update and went above and beyond to ensure the paperwork we needed for international travel was completed properly with a low cost. I can’t thank Sue and her staff enough for their help with a short schedule and specific needs. We’re very grateful for your professionalism and time. Thanks again from Cece and I."

"Dr Bloom and his staff were very gentle and thorough with our boy Truman. What a great find. Really appreciate the attention, thoughtfulness and care they gave our pup."