Two Men and a Truck

"This company was awesome. Great customer service, prompt and good communication skills. They were not late and let me know via text exactly when they were coming - great job! Will definitely refer out and use them again."

"Zero stars!!! They claim they are in Waldorf but really they actually come from Columbia and tried to charge me $117 for fuel. When I confront the manager he became irate and canceled my move while the movers were at my house. He is extremely emotional and angry. He made zero attempts to resolve the issue. This company is a horrible SCAM and we will see them in claims court if they attempt to charge us a penny. I’m blown away by how horrible these people are."

"Fast, friendly and efficient! No need to look anywhere else if you need a good team of movers, Two Men And A Truck are it! Extremely impressed by and grateful for their service!"

"You never know what quality of movers you will get. The most recent ones spent most their time standing around and vaping. It took them longer to load my storage into the truck unit than the original crew took to loop my two story apartment into the truck to be moved to the storage unit. They also billed an hour and a half on either side! in the past they were only 15min away."

"Very, very disappointed. This company has been a letdown before, during, and after the move. I will not recommend them to anyone. I had to move apartments on short notice as a result of COVID, so I went to work researching moving companies to try and find one that was professional and affordable. This was my first move and unfortunately I was doing it all on my own, as my boyfriend was in the hospital getting chemo and my family was in quarantine. Two Men & A Truck had great reviews and gave me a good quote, so I went with them. That was when the trouble started. When I called to get a quote, I hadn’t finished packing yet, so I couldn’t estimate the number of boxes I would have for the movers. I did mention all of my furniture. The representative Ashley told me that she would put down was standard for a one bedroom apartment. I figured these are experts, she’ll probably get it right. She said I’d need three movers and gave me my quote. When the movers arrived, they immediately looked at my things and said my quote had been estimated incorrectly and that the price would be higher. They didn’t know how much higher because they didn’t know how long it would take them to move my things and they charge by the hour. Fine, I said, I’ll figure something out. The movers moved my things quickly but carelessly, with boxes being stacked higher than the movers heads and some items being thrown down from the balcony. Again, I said nothing. The team lead said I’d be reimbursed up to $11,000 if anything was broken, so I tried my best not to worry. One of my items actually broke while they were moving it, and I had to put it back together myself. Not a great sign, but it was plastic, so again I said nothing. There were more red flags like them not parking where I instructed them to park (which made the move take longer because they had to walk farther) and them not communicating that there were certain items they couldn’t put in the truck. Honestly there were so many weird regulations about what they could and couldn’t do that should’ve been mentioned beforehand, but I blame the company for that, not the movers themselves. Fast forward to the new place. The price is $100 higher than the max price from the quote. Not the worst. I start to arrange furniture and notice some minor damage on a wooden shelf and a wooden drawer. Clearly none of my furniture had been wrapped and had been rubbing against some hard surface in the truck. These were both pieces I’d gotten from yard sales, so I don’t sweat it. About a week into unpacking (still mostly on my own) my apartment floods. I have to repack everything I’ve unpacked and move everything into the bathroom. The damage to the walls and floors takes a few weeks to repair and the whole time I’m living out of a suitcase. Finally, the damage is fixed and I can start to actually move in. That’s when I hear shifting pieces of ceramic in a box I’d handed to the team lead, looked him in the eye, and said “be careful, this one is fragile”. I open it and see that a baking dish given to me by my grandmother has been completely shattered. This is a box that was put in the kitchen totally separate from all of the boxes I had repacked and stuffed in the bathroom, so I knew it had been broken during the move. I called the company to ask about reimbursement only to be told by the manager Kayla that the reimbursement only applies if you call within 48 hours. This was never communicated to me at the time, and of course now there’s nothing they can do. Lesson learned. My sister had to use JK Moving company when she came home early from university last semester (due to COVID) and had no problem. I’ll try them next time."