Shoe quality assurance in Manchester

“Absolutely fantastic service. I took a pair of online Loake shoes which kept having defects in, they were able to sort out the issue straight away. I wish I'd bought them in store and not online. The service is top standard and I am now an avid Loake Fan.”

“Have been buying our childrens shoes from here for a while now. Excellent shop with a great selection of brands and styles with patient staff who ensure that you get the perfect fit for your child's feet. Also recently had an issue with a manurmanufact defect on one shoe that had been purchased a few months prior. This was resolved within moments of walking into the shop. Excellent shop, even better customer service.”

“Plenty of space to walk around. Shop was tidy and clean. Staff were very helpful and chatty. Will definitely go there again. Prices were very reasonable.”

“Brilliant”

“Ordered online, fulfilled withing 10 days. Couldn't ask for more. The store isn't the easiest place to find, for pick up but so what. When you get speedy, efficient, no nonsense, online service, who cares.”

“Staff are always helpful/polite good products”

“Amazing! Hidden gem in Rochdale, they have an amazing variety of all sorts of footwear ladies men’s children they even have bags clutches purses! We went to do some wedding shopping we found everything under one roof! The customer service is amazing, the staff are all so pleasant and welcoming and love to help you out , Can not recommend this place enough! Simply amazing!”

“I contacted Paul completely out of the blue and asked for his help with a banner for a charity event I am holding. He asked for all the details and provided a design within hours. He then printed and supplied free of charge thank you so much Paul for your generosity”

“This was my second visit and it was a very pleasant one too. The ladies who helped me in ordering a pair of boots and then going the extra mile in customer service. I would recommend Russell & Bromley as a great company for an excellent product and an exceptional service. Thank you for the sevice, it was a pleasure! Regards Ismaaeel Bulbulia”

“I visited the Adams Cuts here great hair cut”

“The service was brilliant. We came for some shoes for my husband who wears orthopedic insoles in his shoes. Jessica was so patient taking the time to make sure the shoes were the right fit and were suitable for my husband's feet. We didn't feel under any pressure to buy. Such a lovely smiley service from Jessica and her colleague.”

“Great clothes for all the family at very good prices”

“My wife shops here all the time excellent service and they usually have what is wanted and normally in stick but they can order at short notice also”

“went to the trafford center store and was given 5star customer service from a girl called Jess. I had to return something and was so worried when I realised my receipt didn't come through on email. Jess handled it very well thanks”

“A smallish but decent store, with friendly staff and a decent selection and range. Can sometimes get busy but I don't mind the wait as staff are always apologetic and happy to serve when you get to the front of the queue.”

“Only went to pick up a click and collect order but was dealt with very quickly. The store was absolutely heaving but the staff were friendly and helpful.”

“Amazing shopping. Lot's of bargains in huge sale. Beautiful clothes, homewares, shoe's, jewellery etc. Well worth a visit!”

“The staff are very helpful, and the store is well stocked and clean. Own brand walking shoes are good value and very hard wearing. This is a repeat purchase after over a years wear. Very pleased”

“Friendly staff”

“An ace store and website awaits. This outfit has completely nailed providing a plethora of great value products that will last the test of time. Staff have always been really helpful and friendly. Couldn't recommend L&M more. A real find to cherish with them in the know :-)”

“Great shop lovely owner”

“Picked up some custom trainers from Bluebee Customs. Everything exceeded expectations - the quality of the custom work, the attention to detail, the presentation. Masters of their craft and top notch customer service A+”

“A big thank you to Nathan and all staff for being so helpful, patient and friendly with us yesterday when we bought our 3yr old boy a pair of trainers. Nathan was very knowledgeable and skilled in supporting us from choosing the right pair, measuring my boy’s feet, helping us trying them on, advising the best size. Thank you, strongly recommend! Kinds regards, Mihaela Lewis”

“Good job. Great discount and prompt service. I requested the person to fit the carpets early as we need them ASAP. The carpet we were looking for was not in stock but as a gesture of goodwill, he gave us a more expensive carpet which was in stock for the same price. I definitely recommend them!”

“Nice place”

“Love all JD shops but down to the way each shop in each town is run. I don't like going in shops n nearly straight the staff ask if want help. To,to pushed n puts me off looking. I don't know what I want until I see it then I would want help.”