Store locator near me in New Malden

“Great customer service and consists of good quality pieces of jewellery!”

“Really well stocked little shop, with very competitive prices.”

“Fast and good customer services, also refund purchase with no question asked.”

“Legend. Thank you Robert Rosen and the rest of the team for all your help this morning. What incredible customer service bright and early on a Saturday morning. We will back!!”

“EXCELLENT advice from Emil and the same great customer service today from Ross. They know a lot about beds and backs. Very happy that the new bed is coming. Should have done it years ago. Definitely recommend going here. It's a big decision. This is a good place to go.”

“We went to the store yesterday to buy a tank and various essentials/accessories to prepare for my daughters first small pet fish. They had a great variety of products including lots of well-known character ornaments to put into the tank. The staff in aquatics were very helpful and ensured we got everything set up correctly for the fish we planned to buy the following day. Very informative and friendly. Today we took our daughter to choose the fish. The staff member, Matt, served us and he was amazing with my 5 year old daughter. He went out of his way to choose specific fish for her so she could tell the difference between them and was so welcoming and helpful. Thank you so much for making my daughters day! Went back a week later to get more fish and two shrimp. This time served by another gentleman with brown hair. He was really helpful and amazing at his job. Very informative about every aspect of the shrimp and fish. Thank you again for your help!”

“Joined the Halfords premium club and my car received the 10 point car check for free. Had the best help from John who pumped up all car tyres, added oil, checked wipers, topped up coolant, wiper fluid and anti freeze etc! Milo at the desk was very helpful with registration for the premium club and processing my discount and payment. I will also be getting a ‘free’ MOT in the near future via Halfords using my premium club subscription . All in all great customer service. Thank you Halfords.”

“We were recommended to try Lawsons and so glad we did !!!! Paul was so helpful and went out of his way to make sure our materials got to site as quickly as possible. Thanks Paul, we'll definatly be using Lawsons again.”

“I have been buying my clothes in New Malden Peacocks since it opened.There clothes are fashionable, very hard wearing and of reasonable prices.The staff are always friendly and very helpful.It is our only clothing store in the high street and it will be devastating to our High Street if it closes.”

“The staff are very helpful and humble. I would highly recommend this store for authentic Indian groceries. One stop shop for all the goodies you need for an Indian kitchen. Five star from a regular customer.”

“A small but well stocked busy branch. Choose wisely what time of day you go. Best for shopping is after 7 PM. Knowledgeable, friendly staff.”

“We bought a bed from this store. Usman helped us with selecting of our bed by showing us lots of different mattresses. Ue was extremely knowledge and really took his time with us. This enabled us to buy with confidence.”

“Such a nice fancy shop for new born appreciate to the worker Abbie very helpful”

“Very excellent as well as product is good and staffs are very co operate and supportive.”

“Friendly owner. Only place I could find that reliably sells fresh curry leaves”

“Where I ordered my Kitchen from. Jin very professional salesperson.”

“Have been here a few times and the staff never disappoint. Had an oat hot chocolate and id go back not only for that but for the welcoming, calming and friendly atmosphere. Highly recommend.”

“Purchase of mattress at New Malden branch. Very good service (Monika) all my options were explained in terms of the product, guarantees, delivery, etc, I was allowed to take my time and did not feel pressurised. It was a pleasant shopping experience”

“SALES EXPERIENCE: I had a really great sales experience at Sofology New Malden. I had two visits, the first to check out the sofas and then the second to actually make my purchase. Both times I appreciated the staff's friendly welcome, balancing attentiveness as well as giving us space to consider our purchase when we needed it. It was much better than a nearby furniture store which had very pushy sales staff who put us off immediately. On our second visit to make the purchase we were helped by Jimmy who was friendly and did everything for us, demonstrating how the sofa bed we were interested in worked and also demonstrating an alternative sofa bed so we knew all our options. He was knowledgeable answering all our questions on fabric and cushion materials. Finally he took us through optional add ons and our financing options all the way to a successful purchase. All the while he listened to our requirements and made us feel like valued customers and we appreciated the time he spent with us. He advised us that the lead time on the sofa we were interested in was under 8 weeks, so I will reserve judgement on the final product until it actually arrives! For constructive feedback, I had two minor gripes. 1) Sofology's website does not give the detailed dimensions of the products that you need to know for whether you can get the sofa into your home. For example, the dimensions on the website give the height of the sofa including back cushions, but you can, of course, take the back cushions off to get it through a door! I took a tape measure along to the showroom to measure the "hard" dimensions of the sofa bed to double check that the sofa bed could get into my home. 2) The New Malden showroom did not have the material I wanted (Drift Lime) on a sofa so I could not see it on a full sofa. Jimmy explained that this was because the choice of fabrics was greater than they had space in the showroom to display. The swatches were good to get a sense of the fabric, but it would be good to see a bigger sample. Some sofa shops have a big rail of fabrics on hangers so you can see what a big sample of each fabric looks like. Overall, a great experience. UPDATE 14/11/2022: DELIVERY EXPERIENCE My sofa order took just over the 8 weeks I'd been quoted for the sofa to arrive at the Sofology warehouse, but not too concerned about that. For the first delivery attempt that Sofology arranged my address did not go into their system properly because the name for my block of flats got removed from the delivery address. The delivery driver ended up five minutes away, but said he was unable to come and deliver to my flat because the address was not exactly correct, which was frustrating. I called Sofology back and they told me to call the New Malden store. The staff member I spoke to was very apologetic and helpful, understanding my issue and making sure to manually fix my address on the system. I also received good communication from Sofology central office to rearrange delivery. On the day of second delivery attempt I kept updated on when the delivery would happen on the app. The delivery staff carried my very heavy sofa bed up several flights of stairs to my flat and also had to negotiate parking because all of the spaces outside of my flat were occupied. They were professional and courteous, true heroes. The result is that I have my new sofa and I love it! I will post an update again in a few months to note how it has performed.”

“Our dog is always so excited to visit for a groom. Such a fab team.”

“Had ordered a tap for click and collect but was inadvertently in a branch on the other side of Kingston. I was reluctant to drive over there on the hottest day on record so on the off chance called into the New Malden branch. Emily sorted it out very quickly for me and Netty was also very helpful. Great staff, great store and great aircon!”

“I can only say that all the staff there work really hard. I had the pleasure to meet Ashley, Mo, Hamid and Suresh and they are all fantastic people which always go the extra mile in helping their customers.”