B&Q New Malden
New Malden KT3 4PT
Hours open
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM
Sunday:
10:00 AM - 4:00 PM
Photos
About the Business
Welcome to B&Q New Malden, your go-to destination for all your home improvement needs. Our store is conveniently located in the Shannon Commercial Centre of New Malden, situated in the bustling heart of this vibrant suburban town. Our establishment is a fully stocked furniture store, home goods store, and a popular point of interest in New Malden.
At B&Q, we believe that everyone should have access to the best tools, products, and professional advice to transform their homes into comfortable and inviting spaces. Whether you're a DIY enthusiast looking for high-quality hardware, a gardening enthusiast who wants to upgrade your backyard, or a homeowner searching for inspiration for your next renovation project - we have got you covered.
Our store offers an extensive selection of furniture, fixtures, tools, and appliances from trusted brands, all of which are designed to make your home improvement journey seamless and efficient. We take pride in making sure every product we offer is of premium quality, and we stand by our commitment to providing excellent customer service.
Our team of knowledgeable professionals is dedicated to providing you with expert advice, whether you're looking to make a small change or planning a major home renovation. They're always willing to offer guidance on the best products and tools for your specific needs, so you can make informed decisions throughout your home improvement project.
B&Q New Malden is more than just a store; it's a community hub, where you can meet like-minded people, learn new skills, and participate in fun events. We hold regular workshops, classes, and demonstrations to help you cultivate your DIY skills and stay up-to-date with the latest trends and techniques.
Whether you're a seasoned DIY expert or a first-time home renovator, B&Q New Malden is the ultimate destination for all your home improvement needs. Come visit us at Shannon Commercial Centre, New Malden KT3 4PT, and let us help you unleash your creativity and transform your living space into the home of your dreams!
Reviews
"Product was to expectation but service was poor, had to hang around until a member of staff felt that they ought to man the collection desk and when they finally did so tried their best to make u feel they were doing u the customer a favour. In the mean time other members of staff especially at electrical point directly opposite did their best to pretend they were busy. One In particular gave a customer a hard time when they tried to return a wet dry vacuum that was clearly unused and in original packaging suggestiing customer was wrong when in fact the member of staff was pretty clueless and did his best to prove it."
"We need some wood cut, and the 2 nearest B&Q stores have the saw mill broken. I thought I'd call ahead to New Malden and find out, but their recorded message states 'due to Covid, we are not answering calls' to protect staff', and then it cuts you off. I'm sorry what? Its 2023, and how does not answering calls protect staff?! Very frustrating"
"I went late on a Monday night, plenty of staff on hand and they found me the items I was looking for (not in the aisle stated on the website). Wish they'd turn the lights off at night though, it seems completely lit up even when it's shut. Even if they turned half off...seems a no brainer in the current climate."
"No directions for HGV deliveries. Drive past the store, past the self storage building, turn left into the Shannon commercial centre, then take the 2nd left."
"After asking a questing about paint mixing at the desk, and getting a one word answer, the young assistant walked of and left us standing there mid conversation. After poor service and rudeness like this my wife suggested we leave and go to Brewer's Decorating in Martin Way, a short drive away. Here we received personal and attentive and knowledgeable service which helped us choose which paints we required. That's £111 sale that B&Q won't see on this occasion and they'll never see our custom again now we've seen the benefits of choosing experts in local retail."
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